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need help

need help

My app will not open on my s5 phone. Why?
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I have a account with yous already so I would like to use my app.

If you have a external SD card remove it and then try again, if that doesn't help then check these links below.

 

This topic below is mainly created for Android 6.X Marshmallow.

https://community.spotify.com/t5/Help-Android/PSA-Samsung-users-please-read/m-p/1334731#M58553

 

This topic below has some info how to fix most Android issues.

https://community.spotify.com/t5/Help-Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914...

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