password reset does not work

[murphdaa]

reset my passwork by providing my email address. followed the rescue link sent to my emial by spotify. changed my passwork. tried to login to spotify and it does not work. 

never linked to a facebook account. 

would appreciate any help

[Mattosaurus]

Hey there!

Okay first let's try another password reset using these steps. 

If that doesn't work, use this contact form to talk to the Spotify team directly.

Please note if you use the form you must reply to the automated email so you're in queue for an agent to see. 

Let me me know if this works, and if not we'll get it sorted out. 

Cheers!

Matt