playlist

[Jasmine1]

On my iPhone 6 it won't allow me to select a song from my playlist, I am having to press shuffle and Listen to each song, why is this?

[MattSuda]

Are you a free user?

Free users have limits. At the bottom of the Spotify homepage you can see these limits: http://Spotify.com

If you are a premium user this shouldn't be happening.

Read this for troubleshooting and how to contact support of that doesn't work:

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Just-subscribed-Not-getting-Premium...

[Jasmine1]

I am although this never happend on my iPad,I was able to choose the songs I wanted to listen to

[NemanjaV95]

The thing is ,it is supposed to be like that. As free user, you cannot choose a specific song, but only shuffle through the playlist or albums. I don't know how can you choose the song you want to listen to on your iPad.

[Jasmine1]

Ohh okay, thank you

[MattSuda]

On iPad and desktop you can pick the song, but for mobile, free users are limited.