Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have selected "Block from Inbox" for a particular user but when they share music to me, its still shows up in my inbox. I would expect this feature to stop this. Am I expecting this feature to do something it is not designed to do?
Hey! Welcome to the community 🙂
What device are you using? I don't appear to have that option on the desktop version?
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I am using the windows desktop version.
Go to Inbox, then right click on username under "friend" column, then "Block from Inbox" should be an option in the context menu.
Ah I see it now, I never even knew that was there!
If you click on "Filter" at the top and tap the "Only messages from friends......" option so they still show up?
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Yes they do, as he is still a friend. I just want to block his "shares".
I think the most annoying part is the notification that shows and the message that gets sent via my facebook inbox.
Let me see if I can get a member of the Spotify team to look into this for you. 😉
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Just got a reply from one of the community moderators. This is a known issue which has been reported and escalated internally.
There is another similar report from a while back here.
It is being worked on, hopefully a fix will make it out soon!
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Much appreciated. thanks.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…