unable to add google account as login method

[stari]

yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working 😕

[Dessi]

Hi there @stari,

Thanks for reaching out and welcome to the Spotify Community!

Is the email address on your Spotify account the same as your Google email? Keep in mind that signing in with Google will create a new account on Spotify when the email addresses used on Spotify and Google are not the same.

If they're the same, you can edit your login methods directly from here. You’ll be asked to log in with your email address and password first in order to add a new login method. If the issue persists afterwards, it'd be great if you can send us a screenshot of the error you're receiving, so that we can have a closer look. You can also test this out on a different device to see if that makes a difference.

Keep us posted.

[iMMenca]

Hi! I have the same problem. I tried connecting my google and facebook account from the link you sent.
Both gave the same error (check attachment). For both of them Spotify appears in the "connected app" correctly. 
I also tried to remove spotify from google and fabook connected app, and then tried again the procedure, I still get the same error. I also attach a screenshoot to show that everything seems fine from the Google side...

[MasterUrus]

Yes i am having this same problem. Can't add google as login method

[Maria]

Hey there folks,

Thanks for reaching out! Sorry for the radio silence, as we are just stumbling back across this post.

Just to check, are you still experiencing issues connecting your Google account?

If so, could you give another browser or an incognito window a shot to see if it makes any difference? If you haven't already, you can also give it a try using a different device.

You can try connecting it to another network too, if possible. For example, if you're currently using mobile data, you can connect to WiFi.

@MasterUrus - should the issue persist, are you seeing any specific error messages from your end? Feel free to include a screenshot of it, just make sure it doesn't include personal details.

Let us know how you get on!

[iMMenca]

Yes I am still having the same issue. On the phone, on the Pc, in incognito windows, in different browsers, same issue everywhere. The issue is present even trying to connect to the Facebook account.
The error is always the same, I have already attach an image of it in my past comment.

[Yordan]

Hey folks,

Have you tried updating your login methods via mobile data instead of Wi-Fi to see if that does the trick? If you haven't already, consider setting up a password for logging in first, then try adding a new login method afterwards.

Let us know how it goes 👍

[iMMenca]

Wow... Using mobile data made the trick. Very strange behaviour.
However, thank you very much Yordan for the solution.

[Blue_Crab]

Edit login methods - Available login methods - Google - Add - Something went wrong, please try again.

Plan

Premium

Country

US

Device

Windows Chrome Browser and Spotify App

Operating System

Windows 11

My Question or Issue

I am attempting to connect my Google Login method to my account, and I am getting "Something went wrong, please try again." error.  How do I go about getting help to clean this up?  It is possible that I used my Google login at one time in the past for a different Spotify account that I do not use any longer.

How do I get this fixed?

[a_pronk]

I have the same error. I'm trying to discontinue the sign-in-via Facebook account option, and I want to be able to log in using a different emailadres (than the one facebook is connected to). No matter hat I do, I can't seem to unhook Spotify from Facebook, nor can I connect Spotify to gmail (I get the same error as posted above). I can't use mobile data, because you can only change your login details via PC not via the app on the phone. And mobile data only works on my cellphone...

Regards, Annelies

[Joan]

Hi @a_pronk,

Thanks for the reply.

Changing account details should absolutely be possible on mobile, albeit not within the app itself. Just go to the account page and try to update your email address there. We've seen this work for several users in this threads, so fingers crossed that you can join that list too.

Hope this helps.