Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

unblocked but can't add back or even access profile

unblocked but can't add back or even access profile

Hi,
We both unblocked each other (siblings lol) and neither can find the other on spotify. Once I found him through the following list of a friend, I couldn't even right click his profile, while I could do that for other profiles. Is it because the Spotify Gods forsake us for dragging music into our fight? Jk, how could we add each other back please?

Thank you.
Reply
4 Replies

Hey, @beesus21 
Welcome to the Spotify Community, and thanks for reaching out to us here!

I know it may sound simple, but have you already tried a fast reinstallation of the app on your device? Just take a look at this article below to get help with how to do it:

Let me know how it goes...

Let me know if you have further questions or need anything else! I'd love to help

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi, 

Thank you for the warm welcome!

Sadly I have tried to reinstall the app and even with a direct link to his profile, I still can't find him 😞

Hey again, @beesus21 

It’s a bit puzzling, so I recommend double-checking with your sibling to make sure your account is indeed unblocked on their end. Even after confirming this, if you still encounter this issue, I’d appreciate it if you could share a screen recording of what you see when you try to search for them. Please keep any personal information private during this recording. 

 

Keep me posted!

 

If you need anything else, don't hesitate to give us a shout! 🙂

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

A friend and I both blocked each other, but then we couldn't do it when we wanted to unblock it, our name doesn't appear in the blocked list, please remove this feature.

Suggested posts