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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 158277 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 158277 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10690 Views
  • 3 replies
  • 10 likes
  • Security
  • 10690 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 508427 Views
  • 985 replies
  • 112 likes
  • Account
  • 508427 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124661 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124661 Views
  • 74 replies
  • 12 likes

Login stuck on facebook, can't change country address, can't log in with google.

Login stuck on facebook, can't change country address, can't log in with google. The system is requiring me to login using Facebook, and I cannot set a password (the password box is inactive). I am trying to share my family account with my son, but w...

  • Visitor
  • Login stuck on facebook, can't change country address, can't log in with google.   The system is requiring me to login using Facebook, and I cannot set a password (the password box is inactive...
  • Maxim
  • Spotify Star
  • 589 Views
  • 1 replies
  • 0 likes
  • Account
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Commercial Considerations"

Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...

  • Regular
  • Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significa...
  • matan1
  • Casual Listener
  • 905 Views
  • 6 replies
  • 1 likes
  • Account
    Security
  • 905 Views
  • 6 replies
  • 1 likes

Superuser Contribution I can't log into spotify from my new device

I recently upgraded my iPhone from a 5 to an 11. I can't log into spotify from my new phone. It says "something went wrong. please try again later." Well...what's going wrong and how can I fix it?? I think I did forget my password a couple times on m...

  • Casual Listener
  •   I recently upgraded my iPhone from a 5 to an 11.  I can't log into spotify from my new phone.  It says "something went wrong. please try again later."  Well...what's going wron...
  • Not applicable
  • 4356 Views
  • 10 replies
  • 0 likes
  • Account
  • 4356 Views
  • 10 replies
  • 0 likes

How do i make an artist page - my album was uploaded by any distributor

10 years ago i uploaded an album to a distributor called zimbalam that has been released at spotify: https://open.spotify.com/intl-de/album/67lEabYmnaiLnNuwrgmeZV Now I want to make an artist page at spotify and to be related to this album and some o...

  • Casual Listener
  • 10 years ago i uploaded an album to a distributor called zimbalam that has been released at spotify: https://open.spotify.com/intl-de/album/67lEabYmnaiLnNuwrgmeZV Now I want to make an artist page at...
  • Maxim
  • Spotify Star
  • 593 Views
  • 5 replies
  • 0 likes
  • 593 Views
  • 5 replies
  • 0 likes

Superuser Contribution someone went on my device posting something inappropriate and now I'm ban

My account got banned because my brother went on my account on my device and posted me naked now I'm banned. I have tried to contact the bot/person who sent me the message of my ban. I would like to fix this misunderstanding.

  • Visitor
  • My account got banned because my brother went on my account on my device and posted me naked now I'm banned. I have tried to contact the bot/person who sent me the message of my ban. I would like to ...
  • MihailY
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played not syncing with my devices

I‘m listening to Spotify on different devices, but if I’m listening to some playlists on one device it doesnt appear later on the other phone as ‚recently played‘ about 4 weeks ago wasnt this a problem- I saw which playlists and songs I’m listening t...

  • Casual Listener
  • I‘m listening to Spotify on different devices, but if I’m listening to some playlists on one device it doesnt appear later on the other phone as ‚recently played‘   about 4 weeks ago wasn...
  • kristianodie
  • Casual Listener
  • 15261 Views
  • 24 replies
  • 27 likes
  • 15261 Views
  • 24 replies
  • 27 likes

Solved!!Superuser Contribution Manage Offline Devices

I can no longer manage offline devices. it is no longer an option in my settings.i currently have a premium account. were there changes?

  • Casual Listener
  • I can no longer manage offline devices.  it is no longer an option in my settings. i currently have a premium account.  were there changes?
  • bigk2hc
  • Casual Listener
  • 56773 Views
  • 39 replies
  • 30 likes
  • 56773 Views
  • 39 replies
  • 30 likes

Superuser Contribution Hola. No puedo oir nada en mi cuenta de spotify. Todas las listas vacías.

En todas las listas de reproducción que entró ponen que están vacias. No puefo oir nada. Ya he desistalado la app y vuelto a instalar. Gracias

  • Visitor
  • En todas las listas de reproducción que entró ponen que están vacias. No puefo oir nada. Ya he desistalado la app y vuelto a instalar. Gracias
  • Vargadoxs
  • Visitor
  • 549 Views
  • 3 replies
  • 0 likes
  • 549 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Artist Page link does not work on Facebook.

I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says error, have another go... and on PC/Mac it just opens u...

  • Regular
  • I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says erro...
  • Naïs
  • Visitor
  • 4548 Views
  • 7 replies
  • 4 likes
  • Account
    Other
  • 4548 Views
  • 7 replies
  • 4 likes

Cancel Pending Payment

I need some help to cancel a pending payment for my account because its going to make me overdraft my Checking account, please help?

  • Newbie
  • I need some help to cancel a pending payment for my account because its going to make me overdraft my Checking account, please help?
  • Meesh2409
  • Visitor
  • 4702 Views
  • 3 replies
  • 0 likes
  • 4702 Views
  • 3 replies
  • 0 likes

I can't locate my account information

I have been paying monthly premium but none of my email accounts are associated with a spotify account. I tried logging in his Facebook as well, but couldn't find an associated account either. I would like to stop paying for thos service since I neve...

  • Visitor
  • I have been paying monthly premium but none of my email accounts are associated with a spotify account. I tried logging in his Facebook as well, but couldn't find an associated account either. I woul...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

I need change my e-mail for another e-mail previously used

I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E-mail, but Spotify sent a message "This e-mail was ...

  • Newbie
  • I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Payment upgrade premium duo

PlanPremium DuoCountryBelgium Device(iPhone 11)Operating System(iOS 11) My Question or IssueI bought a gift card because I want to use this way of payment instead of a credit card. I can't seem to upload the gift card, the system says this card doesn...

  • Visitor
  • Plan Premium Duo Country Belgium   Device (iPhone 11) Operating System (iOS 11)   My Question or Issue I bought a gift card because I want to use this way of payment instead of a...
  • heystoplaughin
  • Newbie
  • 360 Views
  • 2 replies
  • 1 likes
  • Premium
  • 360 Views
  • 2 replies
  • 1 likes

Anchor/Spotify for Podcasters Podcast not showing in my Spotify account

My Anchor/Spotify for Podcasters account has been verified successfully (I have input the code to verify my account)I keep trying to login with my Anchor details but it keeps saying it's invalid. Resetting my password doesn't work, I don't receive a ...

  • Visitor
  • My Anchor/Spotify for Podcasters account has been verified successfully (I have input the code to verify my account) I keep trying to login with my Anchor details but it keeps saying it's invalid. R...
  • mrswells
  • Visitor
  • 808 Views
  • 2 replies
  • 0 likes
  • 808 Views
  • 2 replies
  • 0 likes

Solved!! Can you edit song/album names once they're in your library?

Hey All! I'm looking to switch to Spotify from the absolutely GODAWFUL Google Play Music. Only thing that's keeping me with GPM is that editing metadata is super easy, can this be done on Spotify once you've got a song/album in your library? Can it b...

  • Visitor
  • Hey All!   I'm looking to switch to Spotify from the absolutely GODAWFUL Google Play Music. Only thing that's keeping me with GPM is that editing metadata is super easy, can this be done on Sp...
  • Not applicable
  • 2065 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 2065 Views
  • 2 replies
  • 0 likes

Account/Public Playlists not searchable

Any idea why my profile which is active and in good standing does not appear when I search for it? None of my public playlists show up in search either. Some are uniquely named and should be easy to find. This account is a premium subscription and ha...

  • Gig Goer
  • Any idea why my profile which is active and in good standing does not appear when I search for it? None of my public playlists show up in search either. Some are uniquely named and should be easy to ...
  • Not applicable
  • 395 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 395 Views
  • 4 replies
  • 0 likes

This email address or username is not linked to a Spotify account

Plan Premium Country China Device (iPhone 13 pro) Operating System (iOS 17.6.1) My Question or Issue yesterday i still could use my account, but today I cannot. The first time it showed me 'wrong password', when I tried to reset my password, it showe...

  • Newbie
  • Plan Premium Country China   Device (iPhone 13 pro) Operating System (iOS 17.6.1)   My Question or Issue yesterday i still could use my account, but today I cannot. Th...
  • viniciusmoreiradamat
  • Visitor
  • 2093 Views
  • 2 replies
  • 0 likes
  • Account
  • 2093 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists not public

I made a formerly private playlist public last week. It's not showing up on my profile. Why?

  • Regular
  • I made a formerly private playlist public last week. It's not showing up on my profile. Why?
  • Yordan
  • Moderator
  • 227 Views
  • 3 replies
  • 0 likes
  • Account
  • 227 Views
  • 3 replies
  • 0 likes

Superuser Contribution How long will it take for Spotify to update payment?

So I paid my Spotify Premium almost an hour ago using MOLPoints after it was on Premium Pause. But when I logged in my account, it was still on Premium Pause I already made my payment? What's taking it so long?

  • Newbie
  • So I paid my Spotify Premium almost an hour ago using MOLPoints after it was on Premium Pause. But when I logged in my account, it was still on Premium Pause I already made my payment? What's taking ...
  • Harman31
  • Visitor
  • 2825 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 2825 Views
  • 4 replies
  • 0 likes