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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 143338 Views
  • 165 replies
  • 12 likes
  • Account
    Free
  • 143338 Views
  • 165 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10205 Views
  • 3 replies
  • 9 likes
  • Security
  • 10205 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 501602 Views
  • 985 replies
  • 112 likes
  • Account
  • 501602 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 123510 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123510 Views
  • 74 replies
  • 12 likes

Superuser Contribution What happens with my playlist, if I delete the account and .....

Hello togetheri want to close my premium account and create a new family account in one or two months when i move with my new family. So I don't want to keep the existing account (new address, new email etc.).How can I save my playlists so I can tran...

  • Casual Listener
  • Hello together i want to close my premium account and create a new family account in one or two months when i move with my new family. So I don't want to keep the existing account (new address, new ...
  • Dlamb831
  • Visitor
  • 12577 Views
  • 14 replies
  • 0 likes
  • Other
  • 12577 Views
  • 14 replies
  • 0 likes

I am not able to join a family plan with the shared link

When I click on the link to connect my account to a family account, I get a try again message. I have done this over several days and had new links sent but I’m not sure what the issue is

  • Visitor
  • When I click on the link to connect my account to a family account, I get a try again message. I have done this over several days and had new links sent but I’m not sure what the issue is
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Spotify for Podcasters has been changed, now I can't log in

In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the same e-mail address. I logged in using different bro...

  • Visitor
  • In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the s...
  • Not applicable
  • 1008 Views
  • 2 replies
  • 0 likes
  • Account
  • 1008 Views
  • 2 replies
  • 0 likes

Featured music on profile?

Hey everyone does anybody know how I can place the songs I’m featured in on my profile, I’d love for my featured music to be on my Spotify profile. Is this possible? Thanks

  • Casual Listener
  • Hey everyone does anybody know how I can place the songs I’m featured in on my profile, I’d love for my featured music to be on my Spotify profile. Is this possible? Thanks 
  • Not applicable
  • 1814 Views
  • 2 replies
  • 1 likes
  • 1814 Views
  • 2 replies
  • 1 likes

Superuser Contribution receiving a message that I haven't paid for december while I already paid?

I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?

  • Newbie
  • I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?
  • Joan
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to claim another artist profile ?

So after my label asked for a name change on my behalf for my artist profile, spotify made me a new account with the right name but I have now no idea how to claim it now that I already have an artist account ?Do I need to delete everything in order ...

  • Regular
  • So after my label asked for a name change on my behalf for my artist profile, spotify made me a new account with the right name but I have now no idea how to claim it now that I already have an artis...
  • BicepsMcBlast
  • Visitor
  • 8146 Views
  • 5 replies
  • 0 likes
  • Account
  • 8146 Views
  • 5 replies
  • 0 likes

Superuser Contribution I've lost access to my Spotify account that was linked to my Facebook

I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but the email for that Facebook account has changed

  • Visitor
  • I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but ...
  • Vasil
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Plan duo, al aceptar la invitación mi esposa no es premium

Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?

  • Visitor
  • Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?
  • Jorgej1
  • Newbie
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

Superuser Contribution I'm unable to login using phone number. It says "check your phone number" I entered correct number

PlanFreeCountryIndiaDeviceSamsung Galaxy A33Operating SystemAndroid (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free Country India Device Samsung Galaxy A33 Operating System Android     (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Not applicable
  • 2924 Views
  • 16 replies
  • 1 likes
  • Login
  • 2924 Views
  • 16 replies
  • 1 likes

Superuser Contribution I am being charged for two accounts and need a credit and cancellation of one.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OscarDC
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! I found someone else using my account

PlanFamily PremiumCountryNetherlandsDeviceIt was being played from a Chrome web player, which I never useOperating SystemWindows 10 I guess My Question or IssueI woke up and turned on my laptop, and as normal spotify started up. I didn't check it bec...

  • Visitor
  • Plan Family Premium Country Netherlands Device It was being played from a Chrome web player, which I never use Operating System Windows 10 I guess   My Question or Issue I woke up and ...
  • Not applicable
  • 8010 Views
  • 3 replies
  • 0 likes
  • Account
  • 8010 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logged me out and can't log back in (Bought premium)

I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop perfectly fine but for some reason it logged me out in the afternoon when I stopped using it and is not allowing me to log back in wit...

  • Newbie
  • I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop  perfectly fine but for some reason it logged me out in the afternoon when I s...
  • Mannie123
  • Casual Listener
  • 1254 Views
  • 6 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 1254 Views
  • 6 replies
  • 1 likes

can't access my account

I can't access my account. It is not a password issue, i can't even get in that far

  • Visitor
  • I can't access my account. It is not a password issue, i can't even get in that far
  • Jose_M
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Connection to Facebook not working

PlanPremiumCountryUS DeviceWindows Store app on Desktop Operating SystemWindows 10 My Question or IssueMy account is a non-Facebook account. I've been trying to connect my account to FB. I open the Spotify desktop app. Click Connect to Facebook. I lo...

  • Casual Listener
  • Plan Premium Country US   Device Windows Store app on Desktop  Operating System Windows 10    My Question or Issue My account is a non-Facebook account. I've been tryin...
  • Franky8
  • Visitor
  • 23372 Views
  • 29 replies
  • 3 likes
  • Account
  • 23372 Views
  • 29 replies
  • 3 likes

Issue Accessing My Spotify Premium Features

I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription. Here are the details of my situation:1. My account is linked to this email: [your Gmail...

  • Visitor
  • I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription.   Here are the details of my ...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo cambiar mi contraseña

Plan Premium Family Country Colombia Device Phone Vivo and PC Windows Operating System Android and Windows My Question or Issue Quiero cambiar mi contraseña porque tengo un podcast y no lo puedo abrir desde la PC, olvide la contraseña, le di a olvida...

  • Visitor
  • Plan Premium Family Country Colombia   Device Phone Vivo and PC Windows Operating System Android and Windows   My Question or Issue Quiero cambiar mi contraseña porque...
  • Vasil
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to make Liked songs playlist public?

PlanPremiumCountry Device(Samsung Galaxy S7)Operating System(Android Oreo) My Question or IssueHow can I make my "Liked Songs" playlist public so people can see it?

  • Casual Listener
  • Plan Premium Country   Device (Samsung Galaxy S7) Operating System (Android Oreo)   My Question or Issue How can I make my "Liked Songs" playlist public so people can see it?
  • DullDemon47
  • Music Fan
  • 145459 Views
  • 11 replies
  • 45 likes
  • Account
    Premium
  • 145459 Views
  • 11 replies
  • 45 likes

Account

I got randomly logged out, so I went to log in and it says “your email or password is incorrect.” So I go to change my password and it says “email is not found in Spotify database” or something like that, so I’m confused and haven’t been able to use ...

  • Casual Listener
  • I got randomly logged out, so I went to log in and it says “your email or password is incorrect.” So I go to change my password and it says “email is not found in Spotify database” or something like ...
  • 31pnjlauqezjc325zhqc
  • Casual Listener
  • 307 Views
  • 3 replies
  • 0 likes
  • Account
  • 307 Views
  • 3 replies
  • 0 likes

Can’t claim my artist profile

I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window.I cannot find my artist name. My song has been released on Spotify already

  • Visitor
  • I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window. I cannot find my artist name. My song has been released on Spot...
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Spotify Developer Email Verification Link Does Nothing

CountryUSADevice(Windows desktop Chrome and Firefox) (iPhone Safari)Operating System(Windows 11) (IOS) My Question or IssueI tried to create a developer account to enable my account to be integrated with Home Assistant, yet in order to do anything yo...

  • Newbie
  • Country USA Device (Windows desktop Chrome and Firefox) (iPhone Safari) Operating System (Windows 11) (IOS)   My Question or Issue I tried to create a developer account to enable my acco...
  • GirlinShambles
  • Visitor
  • 613 Views
  • 2 replies
  • 0 likes
  • Account
  • 613 Views
  • 2 replies
  • 0 likes