why cant i delete my account…i followed all the steps but its not deleting.

[#1]

i followed all the steps, except when i try to press the button on the email it doesn’t do anything…and my accounts isn’t deleting.

[Joan]

Hi there,

Thanks for reaching out.

Do you get any error when this happens? If so, what does it say? In any case, consider trying to open the link in an incognito window and on various devices. That should help avoid any issues that may be causing it. 

Hope this helps.

[Jamiebanks]

My account want deleted for two years. I would like to request a full refund.