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wont except card type for upgrade

wont except card type for upgrade

Avatar of zepher924
Casual Listener
2014-05-01 04:48 PM

when i enter all my card info to upgrade it just doesnt except it ive tried from my phone and my laptop what can i do?

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Avatar of Jordi
Community Legend
2014-05-01 04:54 PM

Did you bought a gift card or are you using a creditcard?

What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

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Avatar of zepher924
Casual Listener
2014-05-01 08:04 PM

debit card

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Avatar of Peter__
Community Legend
2014-05-01 08:09 PM
If you are paying by card, make sure your card meets all of the requirements here too:
https://support.spotify.com/problems/#!/article/payment-problem-card

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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