Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

wrong country set - unable to change

wrong country set - unable to change

Hi, I'm Laura and I live in Spain. I had Spotify free account before going to live to UK for a month. I changed the country at the profile page and it worked perfectly. Now I'm back in Spain and, after lettingthe 14 days pass by mistake, now i can't change the country back without chancging my paying details. I have a Spotify Free account. Why must I specify payment details to change my country?

 

Is there any way I can solve this?

 

Thanks in advance, 

 

Laura

Reply
1 Reply

You need payment details for spotify to confirm which country you are in and hence which set of licensing rules and so content to offer you. As long as you stay on a free subscription no money will be taken
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

Suggested posts