Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Не проходить код оплати, не сканується і пише що не дійсний

Не проходить код оплати, не сканується і пише що не дійсний

Я придбав карту поповнення в супермаркеті з qr кодом і коли я його намагаюсь сканувати то його не бачить, а коли вводжу цифри під котрі під ним тобто вручну пише що код не дійсний
Reply
1 Reply

Hi there @Mykhail,

 

Thanks for getting in touch about this in the Community! We hope you don't mind a reply in English as it's the official language of the Community. 
 

Here you'll find info that may be helpful for you to redeem your card. If that doesn't help, we'd recommend going to the store where you bought it so they can make sure it was successfully activated. 

 

In case you're still experiencing issues, feel free to contact our Customer Support via one of the channels here, as they can take a closer look into the matter and help you redeem the gift card.

 

We’re here in case you need help with anything else!

Susan_GPModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts