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ACCOUNT HACKED - Need help

ACCOUNT HACKED - Need help

Hi - Need someone's help from Spotify ASAP. I received an email this morning that my email address associated with my Spotify Premium account has been changed. I now can't get into my account since the email and pw was changed. I have created a new account to post this. I emailed (twice) spotify support account-details-changed@spotify.com but no one has replied. I can't find a help number to call. 

 

Please help asap. Appreciated

email: imran7@gmail.com 

account: imran7567

 

Thanks,

Imran

 

Reply
2 Replies

Hey @imran7, welcome to the Spotify Community!

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

Thanks for your response Jacob. I've already tweeted at SpotifyCares and haven't heard back yet. I will try to message them on Facebook as well. 

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