Adding song to a que closes the app

[Chris0505]

Plan

Premium

Country

South Korea

Device

Samsung Galaxy S22+

Operating System

Android 

My Question or Issue

When I add a song to a que by sliding it, it closes the app automatically like the video below.

Edit) I've tried clearing cache, but it didn't work out. Also, this does NOT happen on my tablet.

[Ivelina · Accepted solution]

Hey @Chris0505,

Welcome to the Community and thanks for sharing the video with us!

Just to be on the safe side, could you give the app a clean reinstall which is a bit more detailed? It helps resolve different issues with Spotify's performance and you can check out the steps here. 

On another note, are you using an SD-card? If yes, then we recommend removing it as corrupted cache on it can also cause issues so in this case it's worth trying using Spotify without it. 

Keep us posted 🙂

[Chris0505]

Hi! Thank you for answering to my question. This issue seems to be solved now, as I can now just add songs to the que. I appreciate your support on the issue. Thanks again.

[Ivelina]

That's great to hear @Chris0505, thanks for letting us know!

Don't hesitate to post in the Community if anything else comes up or if you've got any questions.

Have a good one 🙂