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Ads during music on Premium trial

Solved!

Ads during music on Premium trial

I just signed up for the free trial on Spotify Premium. Why am I still getting ads during music playback?

 

Samsung Galaxy S21 Ultra 5G
Spotify 8.6.62.1029
Android 11

 

Samsung Galaxy Tab S7
Spotify 8.6.58.994
Android 11

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Accepted Solutions
Marked as solution

That's odd. Worry not, have you tried logging out and logging in again?

 

If that does not help then try a re install of the App for that tends to solve most issues and here is a guide for you that includes all basic troubleshooting tips.

 

Throw a like my way or choose this as a solution if I helped!

AmayySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

That's odd. Worry not, have you tried logging out and logging in again?

 

If that does not help then try a re install of the App for that tends to solve most issues and here is a guide for you that includes all basic troubleshooting tips.

 

Throw a like my way or choose this as a solution if I helped!

AmayySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

That seems to have done the trick. I had reinstalled the app once already to correct the album art display problem. That said, there seems to be annectdotal evidence to suggest multiple reinstalls are occasionally required to correct some problems.

 

Anyway, thanks for the suggestion.

 

 

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