Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

After I ask spotify to store in my SD, the card becames unrecognizable

After I ask spotify to store in my SD, the card becames unrecognizable

Plan

Premium

Country

Argentina

Device

Samsung Galaxy S8

Operating System

Android Oreo

 

My Question or Issue

After asking Spotify to store in my SD card, these becames unrecognizable and is asking for formatting.

Reply
1 Reply

Hey @71Pau,

 

Thanks for reaching out to us! 

 

Several things we'd recommend:

 

  1. Enable permission for storage option for Spotify. This can be accessed by going to Settings>Apps>Spotify>Permissions>Storage.
  2. Remove all devices for offline listening.
  3. Do a clean reinstall as explained here.

Let us know if following these steps changes anything 🙂

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts