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Hi,
I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks).
I have been using it with no problems during the last year. When the device enters into suspended mode (with the lock screen), Spotify stops playing and the unlock numeric keypad starts blinking. When unlocking the device, I can see Spotify is restarting.
It's very annoying, because now I must disable the device locking in order to listen to music.
I have tried reinstalling the whole system (wiping the device and reinstalling Android and Spotify), as well as replacing the SD card with a new one. The problem persists.
I've read there might be problems with the Power Saving mode, but this Airis model seems not to have this option.
Any help will be much appreciated.
I'v been able to access the Spotify logs and here are the errors:
01-04 12:51:42.884 E/dalvikvm(3461): Could not find class 'com.spotify.mobile.android.service.OfflineModeTileService', referenced from method com.spotify.mobile.android.service.SpotifyService.a 01-04 12:51:42.884 W/dalvikvm(3461): VFY: unable to resolve const-class 6104 (Lcom/spotify/mobile/android/service/OfflineModeTileService;) in Lcom/spotify/mobile/android/service/SpotifyService; 01-04 12:51:42.947 W/dalvikvm(3461): VFY: unable to resolve virtual method 4068: Landroid/os/Looper;.quitSafely ()V
I seems here is where Spotify is closed.
There are further log lines. The following ones seem to show when Spotify is crashing:
01-04 12:52:51.156 F/libc (3461): Fatal signal 11 (SIGSEGV) at 0x0bfb2070 (code=1), thread 7276 (Adjust-pool-359) 01-04 12:52:51.166 I/DEBUG (7293): handle_request(15) 01-04 12:52:51.167 I/DEBUG (7293): check process 3461 name:m.spotify.music 01-04 12:52:51.167 I/DEBUG (7293): BOOM: pid=3461 uid=10082 gid=10082 tid=7276 01-04 12:52:51.168 I/DEBUG (7293): [OnPurpose Redunant in preset_info] pid: 3461, tid: 7276, name: Adjust-pool-359 >>> com.spotify.music <<< 01-04 12:52:51.225 I/DEBUG (7293): *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** 01-04 12:52:51.226 I/DEBUG (7293): Build fingerprint: 'AIRIS/TM420/AIRIS_TM420:4.2.2/JDQ39/1384800859:user/release-keys' 01-04 12:52:51.226 I/DEBUG (7293): pid: 3461, tid: 7276, name: Adjust-pool-359 >>> com.spotify.music <<< 01-04 12:52:51.226 I/DEBUG (7293): signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0bfb2070 01-04 12:52:51.530 I/DEBUG (7293): r0 0bfb2070 r1 427732a0 r2 08000000 r3 000e0010 01-04 12:52:51.530 I/DEBUG (7293): r4 57e7c0d4 r5 410a6f08 r6 61ca3e7c r7 61ca3e68 01-04 12:52:51.530 I/DEBUG (7293): r8 40876268 r9 00000002 sl 61ca3e64 fp 00000000 01-04 12:52:51.530 I/DEBUG (7293): ip 408b6cb9 sp 63653b08 lr 408b6cc1 pc 408954dc cpsr 00000030 01-04 12:52:51.533 I/DEBUG (7293): 01-04 12:52:51.533 I/DEBUG (7293): backtrace: 01-04 12:52:51.534 I/DEBUG (7293): #00 pc 000574dc /system/lib/libdvm.so (dvmVisitRoots(void (*)(void*, unsigned int, RootType, void*), void*)+395) 01-04 12:52:51.534 I/DEBUG (7293): #01 pc 00029ebc /system/lib/libdvm.so (dvmCollectGarbageInternal(GcSpec const*)+228) 01-04 12:52:51.534 I/DEBUG (7293): #02 pc 0002a474 /system/lib/libdvm.so 01-04 12:52:51.534 I/DEBUG (7293): #03 pc 0002a6f0 /system/lib/libdvm.so (dvmMalloc(unsigned int, int)+180) 01-04 12:52:51.534 I/DEBUG (7293): #04 pc 00069e81 /system/lib/libdvm.so 01-04 12:52:51.534 I/DEBUG (7293): #05 pc 0004504d /system/lib/libdvm.so (dvmFillInStackTraceInternal(Thread*, bool, unsigned int*)+88) 01-04 12:52:51.534 I/DEBUG (7293): #06 pc 00068ca5 /system/lib/libdvm.so 01-04 12:52:51.534 I/DEBUG (7293): #07 pc 00027ba0 /system/lib/libdvm.so 01-04 12:52:51.534 I/DEBUG (7293): #08 pc 0002bd74 /system/lib/libdvm.so (dvmInterpret(Thread*, Method const*, JValue*)+180) 01-04 12:52:51.534 I/DEBUG (7293): #09 pc 0006167d /system/lib/libdvm.so (dvmCallMethodV(Thread*, Method const*, Object*, bool, JValue*, std::__va_list)+272) 01-04 12:52:51.534 I/DEBUG (7293): #10 pc 000616a7 /system/lib/libdvm.so (dvmCallMethod(Thread*, Method const*, Object*, JValue*, ...)+20) 01-04 12:52:51.534 I/DEBUG (7293): #11 pc 00044a1b /system/lib/libdvm.so (dvmThrowChainedException(ClassObject*, char const*, Object*)+494) 01-04 12:52:51.534 I/DEBUG (7293): #12 pc 0005384d /system/lib/libdvm.so (dvmUnlockObject+48) 01-04 12:52:51.534 I/DEBUG (7293): #13 pc 0001f0d8 /system/lib/libdvm.so 01-04 12:52:51.534 I/DEBUG (7293): #14 pc 0002bd74 /system/lib/libdvm.so (dvmInterpret(Thread*, Method const*, JValue*)+180) 01-04 12:52:51.534 I/DEBUG (7293): #15 pc 0006167d /system/lib/libdvm.so (dvmCallMethodV(Thread*, Method const*, Object*, bool, JValue*, std::__va_list)+272) 01-04 12:52:51.534 I/DEBUG (7293): #16 pc 000616a7 /system/lib/libdvm.so (dvmCallMethod(Thread*, Method const*, Object*, JValue*, ...)+20) 01-04 12:52:51.534 I/DEBUG (7293): #17 pc 00055d19 /system/lib/libdvm.so 01-04 12:52:51.535 I/DEBUG (7293): #18 pc 0000e424 /system/lib/libc.so (__thread_entry+72) 01-04 12:52:51.535 I/DEBUG (7293): 01-04 12:52:51.535 I/DEBUG (7293): stack: 01-04 12:52:51.535 I/DEBUG (7293): 63653ac8 410a6f08 [heap] 01-04 12:52:51.535 I/DEBUG (7293): 63653acc 410a6f08 [heap] 01-04 12:52:51.535 I/DEBUG (7293): 63653ad0 00000002 01-04 12:52:51.535 I/DEBUG (7293): 63653ad4 4089520f /system/lib/libdvm.so 01-04 12:52:51.535 I/DEBUG (7293): 63653ad8 66122608 01-04 12:52:51.535 I/DEBUG (7293): 63653adc 00000000 01-04 12:52:51.535 I/DEBUG (7293): 63653ae0 00000000 01-04 12:52:51.535 I/DEBUG (7293): 63653ae4 66122608 01-04 12:52:51.535 I/DEBUG (7293): 63653ae8 00000000 01-04 12:52:51.535 I/DEBUG (7293): 63653aec 00000000 01-04 12:52:51.535 I/DEBUG (7293): 63653af0 410a6f08 [heap] 01-04 12:52:51.535 I/DEBUG (7293): 63653af4 427732a0 /dev/ashmem/dalvik-heap (deleted) 01-04 12:52:51.535 I/DEBUG (7293): 63653af8 56dff390 /dev/ashmem/dalvik-LinearAlloc (deleted) 01-04 12:52:51.535 I/DEBUG (7293): 63653afc 410a6f08 [heap] 01-04 12:52:51.536 I/DEBUG (7293): 63653b00 df0027ad 01-04 12:52:51.536 I/DEBUG (7293): 63653b04 00000000 01-04 12:52:51.536 I/DEBUG (7293): #00 63653b08 410a6f08 [heap] 01-04 12:52:51.536 I/DEBUG (7293): 63653b0c 410a6f50 [heap] 01-04 12:52:51.536 I/DEBUG (7293): 63653b10 00000001 01-04 12:52:51.536 I/DEBUG (7293): 63653b14 00000053 01-04 12:52:51.536 I/DEBUG (7293): 63653b18 408f5318 /system/lib/libdvm.so 01-04 12:52:51.536 I/DEBUG (7293): 63653b1c 62dbb5a0 01-04 12:52:51.536 I/DEBUG (7293): 63653b20 514a8000 /dev/ashmem/dalvik-bitmap-2 (deleted) 01-04 12:52:51.536 I/DEBUG (7293): 63653b24 408eda6c /system/lib/libdvm.so 01-04 12:52:51.536 I/DEBUG (7293): 63653b28 410a6ef0 [heap] 01-04 12:52:51.536 I/DEBUG (7293): 63653b2c 408f0c84 /system/lib/libdvm.so 01-04 12:52:51.537 I/DEBUG (7293): 63653b30 408f5318 /system/lib/libdvm.so 01-04 12:52:51.537 I/DEBUG (7293): 63653b34 00000013 01-04 12:52:51.537 I/DEBUG (7293): 63653b38 00000000 01-04 12:52:51.537 I/DEBUG (7293): 63653b3c 00000000 01-04 12:52:51.537 I/DEBUG (7293): 63653b40 00000000 01-04 12:52:51.537 I/DEBUG (7293): 63653b44 40867ec0 /system/lib/libdvm.so (dvmCollectGarbageInternal(GcSpec const*)+232) 01-04 12:52:51.537 I/DEBUG (7293): #01 63653b48 00000000 01-04 12:52:51.537 I/DEBUG (7293): 63653b4c 00000000 01-04 12:52:51.537 I/DEBUG (7293): 63653b50 00000000 01-04 12:52:51.538 I/DEBUG (7293): 63653b54 00000000 01-04 12:52:51.538 I/DEBUG (7293): 63653b58 00000000 01-04 12:52:51.538 I/DEBUG (7293): 63653b5c 00000000 01-04 12:52:51.538 I/DEBUG (7293): 63653b60 00000000 01-04 12:52:51.538 I/DEBUG (7293): 63653b64 00000000 01-04 12:52:51.538 I/DEBUG (7293): 63653b68 00000000 01-04 12:52:51.538 I/DEBUG (7293): 63653b6c 00000000 01-04 12:52:51.538 I/DEBUG (7293): 63653b70 e2714d87 01-04 12:52:51.538 I/DEBUG (7293): 63653b74 00000042 01-04 12:52:51.538 I/DEBUG (7293): 63653b78 00000000 01-04 12:52:51.539 I/DEBUG (7293): 63653b7c 00000000 01-04 12:52:51.539 I/DEBUG (7293): 63653b80 00000000 01-04 12:52:51.539 I/DEBUG (7293): 63653b84 00000000 01-04 12:52:51.539 I/DEBUG (7293): ........ ........ 01-04 12:52:51.539 I/DEBUG (7293): #02 63653bb0 408f56a0 /system/lib/libdvm.so 01-04 12:52:51.539 I/DEBUG (7293): 63653bb4 0020ecf2 01-04 12:52:51.539 I/DEBUG (7293): 63653bb8 408f5318 /system/lib/libdvm.so 01-04 12:52:51.539 I/DEBUG (7293): 63653bbc 0083b3d8 01-04 12:52:51.539 I/DEBUG (7293): 63653bc0 00000000 01-04 12:52:51.539 I/DEBUG (7293): 63653bc4 408686f4 /system/lib/libdvm.so (dvmMalloc(unsigned int, int)+184) 01-04 12:52:51.548 I/DEBUG (7293): 01-04 12:52:51.548 I/DEBUG (7293): memory near r0: 01-04 12:52:51.548 I/DEBUG (7293): 0bfb2050 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.548 I/DEBUG (7293): 0bfb2060 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.548 I/DEBUG (7293): 0bfb2070 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.548 I/DEBUG (7293): 0bfb2080 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.548 I/DEBUG (7293): 0bfb2090 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.548 I/DEBUG (7293): 01-04 12:52:51.548 I/DEBUG (7293): memory near r1: 01-04 12:52:51.548 I/DEBUG (7293): 42773280 00000000 0000001b 410a9698 00000000 ...........A.... 01-04 12:52:51.549 I/DEBUG (7293): 42773290 00000000 62fa5528 00000000 00000023 ....(U.b....#... 01-04 12:52:51.549 I/DEBUG (7293): 427732a0 410aab98 00000000 427732a0 00000000 ...A.....2wB.... 01-04 12:52:51.549 I/DEBUG (7293): 427732b0 00000000 00000000 410b60e8 00000023 .........`.A#... 01-04 12:52:51.549 I/DEBUG (7293): 427732c0 410a90e0 00000000 427732e0 f2b22ef9 ...A.....2wB.... 01-04 12:52:51.549 I/DEBUG (7293): 01-04 12:52:51.549 I/DEBUG (7293): memory near r2: 01-04 12:52:51.549 I/DEBUG (7293): 07ffffe0 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 07fffff0 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 08000000 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 08000010 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 08000020 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 01-04 12:52:51.549 I/DEBUG (7293): memory near r3: 01-04 12:52:51.549 I/DEBUG (7293): 000dfff0 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 000e0000 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 000e0010 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 000e0020 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 000e0030 ffffffff ffffffff ffffffff ffffffff ................ 01-04 12:52:51.549 I/DEBUG (7293): 01-04 12:52:51.549 I/DEBUG (7293): memory near r4: 01-04 12:52:51.549 I/DEBUG (7293): 57e7c0b4 00256d7c 00000004 0bf71070 000e0000 |m%.....p....... 01-04 12:52:51.549 I/DEBUG (7293): 57e7c0c4 00020002 00000002 00256d82 00000004 .........m%..... 01-04 12:52:51.549 I/DEBUG (7293): 57e7c0d4 0bf82070 000e0010 00030003 00000003 p .............. 01-04 12:52:51.549 I/DEBUG (7293): 57e7c0e4 00256d8a 00000004 0bf93070 000e0210 .m%.....p0...... 01-04 12:52:51.549 I/DEBUG (7293): 57e7c0f4 00020002 00000002 00256d95 00000004 .........m%..... 01-04 12:52:51.550 I/DEBUG (7293): 01-04 12:52:51.550 I/DEBUG (7293): memory near r5: 01-04 12:52:51.550 I/DEBUG (7293): 410a6ee8 20202000 00000063 410a6f50 00000000 . c...Po.A.... 01-04 12:52:51.550 I/DEBUG (7293): 410a6ef8 00000000 00000000 00000000 00000000 ................ 01-04 12:52:51.550 I/DEBUG (7293): 410a6f08 410a6fe0 56dfd555 518a8000 518a8000 .o.AU..V...Q...Q 01-04 12:52:51.550 I/DEBUG (7293): 410a6f18 05555555 41624000 00000000 40cbd000 UUU..@bA.......@ 01-04 12:52:51.550 I/DEBUG (7293): 410a6f28 00100000 00200000 00000070 00000001 ...... .p....... 01-04 12:52:51.550 I/DEBUG (7293): 01-04 12:52:51.550 I/DEBUG (7293): memory near r6: 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e5c 1c6da002 00000000 56e055f8 00000000 ..m......U.V.... 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e6c ffffc244 57e7c0d4 4006d478 00000000 D......Wx..@.... 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e7c 427732a0 427732c0 61ca3eb4 57e9e564 .2wB.2wB.>.ad..W 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e8c 56e05510 57e7c134 00000000 427732a0 .U.V4..W.....2wB 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e9c 427732c0 61ca3ed0 00000000 56e06720 .2wB.>.a.... g.V 01-04 12:52:51.550 I/DEBUG (7293): 01-04 12:52:51.550 I/DEBUG (7293): memory near r7: 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e48 427732a0 61ca3e7c 57e7c0d4 56dff3c8 .2wB|>.a...W...V 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e58 56e055f8 1c6da002 00000000 56e055f8 .U.V..m......U.V 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e68 00000000 ffffc244 57e7c0d4 4006d478 ....D......Wx..@ 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e78 00000000 427732a0 427732c0 61ca3eb4 .....2wB.2wB.>.a 01-04 12:52:51.550 I/DEBUG (7293): 61ca3e88 57e9e564 56e05510 57e7c134 00000000 d..W.U.V4..W.... 01-04 12:52:51.550 I/DEBUG (7293): 01-04 12:52:51.550 I/DEBUG (7293): memory near r8: 01-04 12:52:51.550 I/DEBUG (7293): 40876248 e1a01002 eaffff6c e5900000 e3500000 ....l.........P. 01-04 12:52:51.550 I/DEBUG (7293): 40876258 012fff1e e1a01003 e3a02001 eaffff25 ../...... ..%... 01-04 12:52:51.550 I/DEBUG (7293): 40876268 e5900000 e3500000 012fff1e e1a01003 ......P.../..... 01-04 12:52:51.551 I/DEBUG (7293): 40876278 e3a02000 eaffff1f e92d4038 e1a05000 . ......8@-..P.. 01-04 12:52:51.551 I/DEBUG (7293): 40876288 e59f404c e79f0004 e5904390 eb0163b7 L@.......C...c.. 01-04 12:52:51.551 I/DEBUG (7293): 01-04 12:52:51.551 I/DEBUG (7293): memory near sl: 01-04 12:52:51.551 I/DEBUG (7293): 61ca3e44 410b60e8 427732a0 61ca3e7c 57e7c0d4 .`.A.2wB|>.a...W 01-04 12:52:51.551 I/DEBUG (7293): 61ca3e54 56dff3c8 56e055f8 1c6da002 00000000 ...V.U.V..m..... 01-04 12:52:51.551 I/DEBUG (7293): 61ca3e64 56e055f8 00000000 ffffc244 57e7c0d4 .U.V....D......W 01-04 12:52:51.551 I/DEBUG (7293): 61ca3e74 4006d478 00000000 427732a0 427732c0 x..@.....2wB.2wB 01-04 12:52:51.551 I/DEBUG (7293): 61ca3e84 61ca3eb4 57e9e564 56e05510 57e7c134 .>.ad..W.U.V4..W 01-04 12:52:51.551 I/DEBUG (7293): 01-04 12:52:51.551 I/DEBUG (7293): memory near ip: 01-04 12:52:51.551 I/DEBUG (7293): 408b6c98 447b4b06 6f5a681b d8054282 42986c9b .K{D.hZo.B...l.B 01-04 12:52:51.551 I/DEBUG (7293): 408b6ca8 2000bf8c 47702001 47702000 0004061e ... . pG. pG.... 01-04 12:52:51.551 I/DEBUG (7293): 408b6cb8 4604b510 ffecf7ff 4b0db1c8 447b2000 ...F.......K. {D 01-04 12:52:51.551 I/DEBUG (7293): 408b6cc8 f8d3681b 4294208c f8d3d80e 22010088 .h... .B......." 01-04 12:52:51.551 I/DEBUG (7293): 408b6cd8 ea6f1a24 0a2401d4 001ff001 fa126fd9 $.o...$......o.. 01-04 12:52:51.551 I/DEBUG (7293): 01-04 12:52:51.551 I/DEBUG (7293): memory near sp: 01-04 12:52:51.551 I/DEBUG (7293): 63653ae8 00000000 00000000 410a6f08 427732a0 .........o.A.2wB 01-04 12:52:51.551 I/DEBUG (7293): 63653af8 56dff390 410a6f08 df0027ad 00000000 ...V.o.A.'...... 01-04 12:52:51.551 I/DEBUG (7293): 63653b08 410a6f08 410a6f50 00000001 00000053 .o.APo.A....S... 01-04 12:52:51.551 I/DEBUG (7293): 63653b18 408f5318 62dbb5a0 514a8000 408eda6c .S.@...b..JQl..@ 01-04 12:52:51.551 I/DEBUG (7293): 63653b28 410a6ef0 408f0c84 408f5318 00000013 .n.A...@.S.@.... 01-04 12:52:51.551 I/DEBUG (7293): 01-04 12:52:51.551 I/DEBUG (7293): code around pc: 01-04 12:52:51.551 I/DEBUG (7293): 408954bc 8004f8d6 92039605 46a04646 f856e04d ........FF.FM.V. 01-04 12:52:51.552 I/DEBUG (7293): 408954cc 2c004c0c 6863d047 d44405da b1b86b20 .L.,G.ch..D. k.. 01-04 12:52:51.552 I/DEBUG (7293): 408954dc f0227802 1e8f0180 d9032f01 f0084620 .x"....../.. F.. 01-04 12:52:51.552 I/DEBUG (7293): 408954ec b168f9bf f8566a21 1a7b7c08 f0081059 ..h.!jV..|{.Y... 01-04 12:52:51.552 I/DEBUG (7293): 408954fc 4681f95d 46b2b120 0b00f04f e0272702 ]..F ..FO....''. 01-04 12:52:51.552 I/DEBUG (7293): 01-04 12:52:51.552 I/DEBUG (7293): code around lr: 01-04 12:52:51.552 I/DEBUG (7293): 408b6ca0 d8054282 42986c9b 2000bf8c 47702001 .B...l.B... . pG 01-04 12:52:51.552 I/DEBUG (7293): 408b6cb0 47702000 0004061e 4604b510 ffecf7ff . pG.......F.... 01-04 12:52:51.552 I/DEBUG (7293): 408b6cc0 4b0db1c8 447b2000 f8d3681b 4294208c ...K. {D.h... .B 01-04 12:52:51.552 I/DEBUG (7293): 408b6cd0 f8d3d80e 22010088 ea6f1a24 0a2401d4 ......."$.o...$. 01-04 12:52:51.552 I/DEBUG (7293): 408b6ce0 001ff001 fa126fd9 f851f000 40183024 .....o....Q.$0.@ 01-04 12:52:51.552 I/DEBUG (7293): 01-04 12:52:51.552 I/DEBUG (7293): memory map around fault addr 0bfb2070: 01-04 12:52:51.552 I/DEBUG (7293): (no map below) 01-04 12:52:51.552 I/DEBUG (7293): (no map for address) 01-04 12:52:51.552 I/DEBUG (7293): 40037000-40039000 /system/bin/app_process 01-04 12:52:52.431 E/InputDispatcher(476): channel '41d3ce20 com.spotify.music/com.spotify.music.MainActivity (server)' ~ Channel is unrecoverably broken and will be disposed! 01-04 12:52:52.965 E/ (138): AudioCloseDumpPCMFile file== NULL 01-04 12:52:52.965 E/ (138): AudioCloseDumpPCMFile file== NULL
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