Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62964 Views
68 replies
26 likes

62964 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28593 Views
5 replies
0 likes

28593 Views
5 replies
0 likes

Help me to improve sound

Hi,i use spotify premium with samsung s7 edge with otg or asus fonepad 7.I would like to improve sound of spotify.is it possible with audioquest dragonfly red or other ampli/dac device?Spotify,S7edge and dragonfly can work together?plug&play?thanks

Attila74
Regular
Hi,i use spotify premium with samsung s7 edge with otg or asus fonepad 7.I would like to improve sound of spotify.is it possible with audioquest dragonfly red or other ampli/dac device?Spotify,S7edge...
2017-01-07 12:29:35 PM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Upgraded to Premium, still says Free user - Help!

I've paid for a month of Premium membership, uninstalled & reinstalled the app, and phone says I still need to upgrade. On the computer under Account > Subscription, it says I am a Premium user, but my phone doesn't know this. Moderator, please help!

blueStorm
Newbie
I've paid for a month of Premium membership, uninstalled & reinstalled the app, and phone says I still need to upgrade. On the computer under Account > Subscription, it says I am a ...
2012-09-12 9:27:28 PM
2017-01-07 11:47:16 AM
Joe
Community Legend
628 Views
4 replies
2 likes

628 Views
4 replies
2 likes

Cellular download not working, all settings ok

Moto G 3rd genAndroid ospreySpotify 7.2.0.1250 armv7Will not download playlists for offline use over cellular even with all settings enabled. Any ideas? Have tried reinstalling, clearing cache, etc etc. Data plan unlimited and used to work fine.

Jackgillespienz
Newbie
Moto G 3rd gen Android osprey Spotify 7.2.0.1250 armv7 Will not download playlists for offline use over cellular even with all settings enabled. Any ideas? Have tried reinstalling, clearing cach...
2017-01-07 7:59:56 AM
203 Views
0 replies
0 likes

203 Views
0 replies
0 likes

Can't deactivate the shuffle playback

Since some versions of Spotify for Android, when activating the shuffle button, I can't deactivate it for non reason.. I tick on it and it stays green.. Using latest beta version but it was on every beta as far as I know..Samsung Galaxy S7 edge, andr...

ChilliBo
Casual Listener
Since some versions of Spotify for Android, when activating the shuffle button, I can't deactivate it for non reason.. I tick on it and it stays green.. Using latest beta version but it was on every ...
2016-12-30 11:18:29 AM
2017-01-07 7:30:56 AM
ChilliBo
Casual Listener
389 Views
4 replies
0 likes

389 Views
4 replies
0 likes

Bastille

Every time I scroll down to Bastille's profile, the app crashes when it reaches the On Tour section. Please fix this.

johnnyjohnboybo
Casual Listener
Every time I scroll down to Bastille's profile, the app crashes when it reaches the On Tour section. Please fix this.
2017-01-07 5:42:30 AM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

Music stops when opening certain apps

I got a new Galaxy S7 (Marshmallow 6.0.1) for christmas and while using Spotify in the background, Spotify would pause automaticaly when opening game apps such as Fallout Shelter and Pocket Mortys.

ThePartyMaster
Newbie
I got a new Galaxy S7 (Marshmallow 6.0.1) for christmas and while using Spotify in the background, Spotify would pause automaticaly when opening game apps such as Fallout Shelter and Pocket Mortys.
2017-01-07 4:45:58 AM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Lost all my downloaded songs

I have joined Spotfy yesterday, and already signed to the Premium account. I have spent all day long downloading songs so I can hear them in the Offline mode. In the end of the day, after using the app without any problems, I realize all the songs I ...

Faccio
Casual Listener
I have joined Spotfy yesterday, and already signed to the Premium account. I have spent all day long downloading songs so I can hear them in the Offline mode. In the end of the day, after using the a...
2016-11-03 12:49:16 AM
2017-01-07 3:36:59 AM
Englos
Newbie
452 Views
3 replies
1 likes

452 Views
3 replies
1 likes

Spotify crashed while deleting cache and data

Hi everyoneI just tried deleting all cache and data via the Spotify app on my google pixel phone as I forgot to set download quality to extreme. I was playing a song at the time and the app went to a black screen when I pressed OK to delete. In the n...

pandarock32
Music Fan
Hi everyone I just tried deleting all cache and data via the Spotify app on my google pixel phone as I forgot to set download quality to extreme. I was playing a song at the time and the app went to...
2017-01-07 2:59:46 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Pokemon

My s7 edge doesn't give me an option to start my music from my notification bar.

Murphyslaw508
Newbie
My s7 edge doesn't give me an option to start my music from my notification bar.
2017-01-06 11:19:46 PM
2017-01-07 2:31:26 AM
Masta_22
Roadie
269 Views
1 replies
1 likes

269 Views
1 replies
1 likes

Cannot filter downloaded songs

So I solved the problem of the app always deleting my songs. But now when I go to filter my downloaded albums, only the same four sings show up, even though I have many albums downloaded. Pretty annoying consoderi ng I have hundreds of albums saved. ...

CertainSongs
Casual Listener
So I solved the problem of the app always deleting my songs. But now when I go to filter my downloaded albums, only the same four sings show up, even though I have many albums downloaded. Pretty anno...
2017-01-06 12:59:18 AM
2017-01-07 1:59:17 AM
Joe
Community Legend
664 Views
6 replies
0 likes

664 Views
6 replies
0 likes

Podcast won't play

I found a podcast that is only available on mobile but it won't play on my Spotify app. I tried opening the direct link that opens the app and it didn't work. I also tried searching for it in- app but it won't show up in the searches. The podcast is ...

Zarina
Newbie
I found a podcast that is only available on mobile but it won't play on my Spotify app. I tried opening the direct link that opens the app and it didn't work. I also tried searching for it in- app bu...
2017-01-06 11:32:12 PM
976 Views
0 replies
0 likes

976 Views
0 replies
0 likes

Solved!! "Your Library" gone. Just says "Me"?

After downloading the new update for Spotify the "your library" tab on the bottom left turned into "Me" and it only shows playlist, favorites, mixes and recently played. I'm not able to view my library even though it works fine on my pc. I must be mi...

Toppmad
Casual Listener
After downloading the new update for Spotify the "your library" tab on the bottom left turned into "Me" and it only shows playlist, favorites, mixes and recently played. I'm not able to view my libra...
2017-01-06 6:16:32 AM
2017-01-06 7:05:06 PM
Toppmad
Casual Listener
892 Views
6 replies
1 likes

892 Views
6 replies
1 likes

My Downloaded playlist never stays downloaded!!

I dont understand why, after having my spotify account for years, my same playlist never remains downloaded. It's so frustrating to realize as I'm about to board a plane or go to into a data- less space that I can't listen ti my playlist that I have ...

Ajorda9
Casual Listener
I dont understand why, after having my spotify account for years, my same playlist never remains downloaded. It's so frustrating to realize as I'm about to board a plane or go to into a data- less sp...
2017-01-04 5:25:34 PM
2017-01-06 6:05:33 PM
pmccunniff
Casual Listener
369 Views
3 replies
0 likes

369 Views
3 replies
0 likes

Spotify App get down after few tracks!

Hi,I have a Samsung Note 3 and my Spotify app is always on the latest version. But since I have Spotify Premium the App turn after about 3 Tracks off. Why?What can I do? LGTheAndrix*

theandrix
Casual Listener
Hi, I have a Samsung Note 3 and my Spotify app is always on the latest version. But since I have Spotify Premium the App turn after about 3 Tracks off. Why? What can I do? LG TheAn...
2016-12-28 10:32:34 AM
2017-01-06 5:40:45 PM
theandrix
Casual Listener
434 Views
4 replies
0 likes

434 Views
4 replies
0 likes

Unable to download over 2G/3G even with enabled settings.

Hello. I started using Spotify Premium this week and until now everything seemed to work just fine. The problem however is: when I'm at work I have to use my mobile data connection since our WiFi is connected to the internet via proxy and Android is ...

bionicrain
Casual Listener
Hello. I started using Spotify Premium this week and until now everything seemed to work just fine. The problem however is: when I'm at work I have to use my mobile data connection...
2014-02-28 11:21:33 AM
2017-01-06 5:33:53 PM
Smert11
Casual Listener
27828 Views
15 replies
1 likes

27828 Views
15 replies
1 likes

[Android][Browse] UI Feedback

So here's a shot of the current UI on my 5.5" Moto G4: Looking at the My Songs menu (where I spend a lot of time), the song list itself does not seem to be the app's biggest priority. Between:the Android status barthe "All Songs" title at the topthe ...

DJ_Zephyr
Music Fan
So here's a shot of the current UI on my 5.5" Moto G4: Looking at the My Songs menu (where I spend a lot of time), the song list itself does not seem to be the app's biggest priority. Be...
2016-12-10 2:27:44 AM
2017-01-06 3:11:23 PM
Joe
Community Legend
1111 Views
1 replies
0 likes
Android
Browse

1111 Views
1 replies
0 likes

App crashes when skipping songs

When I am listening to a playlist on the Spotify app I frequently encounter crashes when I am skipping through a lot of tracks, the entire app will suddenly just lock up completely, I can't do anything within the app and Android doesn't throw up the ...

dawesy9
Newbie
When I am listening to a playlist on the Spotify app I frequently encounter crashes when I am skipping through a lot of tracks, the entire app will suddenly just lock up completely, I can't do anythi...
2016-12-20 9:45:51 PM
2017-01-06 2:41:29 PM
cFinn79
Newbie
1762 Views
1 replies
3 likes

1762 Views
1 replies
3 likes

Spotify is crashing on LG V20 when opening Settings and attempting to scroll down to Equalizer.

My LG V20 is crashing when performing the following steps within Spotify application. Steps:Open Spotify (latest) on an AT&T LG V20 (latest updates and security patches applied).Click on the icon at the bottom navigation menu that looks like a few bo...

brekkn
Newbie
My LG V20 is crashing when performing the following steps within Spotify application. Steps: Open Spotify (latest) on an AT&T LG V20 (latest updates and security patches applied). Cli...
2016-12-28 6:30:45 PM
2017-01-06 11:26:22 AM
Julbart
Casual Listener
1255 Views
7 replies
0 likes

1255 Views
7 replies
0 likes

Android app -UI Lang selection

Hi,I would like to have an option to switch to English language in Spotify from my default language. I'm not saying that translation is bad, just would be easier to follow Forums guidance and somehow it seems more natural to have it in English as all...

KrzysztofM
Music Fan
Hi, I would like to have an option to switch to English language in Spotify from my default language. I'm not saying that translation is bad, just would be easier to follow Forums guidance and someh...
2014-03-16 2:19:50 PM
2017-01-06 11:22:34 AM
martymax
Newbie
3610 Views
3 replies
5 likes
Android App
language

3610 Views
3 replies
5 likes

Single section not showing on android

So yeah. Ive normally seen all the artists singles under the album section where it reads "singles" but suddenly one day the single section had dissappeared and I cant see any singles on the artist page. I can search the singles from search bar and i...

Thoby
Newbie
So yeah. Ive normally seen all the artists singles under the album section where it reads "singles" but suddenly one day the single section had dissappeared and I cant see any singles on the artist p...
2017-01-06 6:12:32 AM
2017-01-06 11:12:18 AM
Joe
Community Legend
502 Views
1 replies
0 likes

502 Views
1 replies
0 likes

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