Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
jt120
Regular
44096 Views
66 replies
25 likes

44096 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878907 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878907 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26649 Views
4 replies
0 likes

26649 Views
4 replies
0 likes

Samsung Tizen App (Gear S2) Remote dont work

Hello I can't the the Remote Funktion to Work my Watch always Says I don't have a Bt. Connection. Just the Streaming over WLAN works with that Watch. I tried so many restarts de and anabeling Bluetooth at both Watch and Smartphone but I don't work. I...

AngyUser
Regular
Hello I can't the the Remote Funktion to Work my Watch always Says I don't have a Bt. Connection. Just the Streaming over WLAN works with that Watch. I tried so many restarts de and anabeling Bluetoo...
2016-12-26 8:36:16 PM
2016-12-26 9:33:19 PM
AngyUser
Regular
617 Views
5 replies
0 likes

617 Views
5 replies
0 likes

Can't download playlist - hangs at 0%

I cannot download my playlists on my Android Maxx2. After clicking green download button, it appears to start downloading, but never progresses past 0%. I have this problem with more than one list. I have downloaded in the past, but now it doesn't wo...

cami1966
Newbie
I cannot download my playlists on my Android Maxx2. After clicking green download button, it appears to start downloading, but never progresses past 0%. I have this problem with more than one list. I...
2016-12-26 8:17:44 PM
169 Views
0 replies
0 likes

169 Views
0 replies
0 likes

No se reproduce la música con conexión

Mi playlist no se reproduce ni aunque tenga conexión de wifi desde hace 2 días.

marianrahei94
Newbie
Mi playlist no se reproduce ni aunque tenga conexión de wifi desde hace 2 días.
2016-12-26 7:08:36 PM
2016-12-26 7:20:46 PM
negropetour
Newbie
188 Views
1 replies
1 likes

188 Views
1 replies
1 likes

PlayList

hola quiero saber porque cuando acedo a mi playlist no me salen todas las cansiones y adicional me sale un error playlist no disponible

cdoria951151
Newbie
hola quiero saber porque cuando acedo a mi playlist no me salen todas las cansiones y adicional me sale un error playlist no disponible
2016-12-26 4:51:31 PM
133 Views
0 replies
0 likes

133 Views
0 replies
0 likes

Spotify Offline mode for S3 Clock

Hi there. I think adding support for the Samsung S3 Clock was an awesome idea. Only issue I have is that there is no option to store it offline? That means I'll still have to bring my phone, wherever I go. Hopefully this feature will be added soon. I...

anonyws
Newbie
Hi there. I think adding support for the Samsung S3 Clock was an awesome idea. Only issue I have is that there is no option to store it offline? That means I'll still have to bring my phone,...
2016-12-26 2:08:16 PM
200 Views
0 replies
1 likes

200 Views
0 replies
1 likes

Google Pixel Can't access Spotify controls unless...

I just switched over from an iPhone 6s to the Google pixel. One thing I've noticed about Spotify is that sometimes the Spotify controls do not appear on the lock screen or the drop down notification menu UNLESS I use the clear apps button , and then ...

Therealvoid
Newbie
I just switched over from an iPhone 6s to the Google pixel. One thing I've noticed about Spotify is that sometimes the Spotify controls do not appear on the lock screen or the drop down notification ...
2016-10-25 10:38:17 PM
2016-12-26 1:38:39 PM
J_d7
Newbie
3922 Views
2 replies
0 likes

3922 Views
2 replies
0 likes

[Android][Connect] Integration with Amazon Echo has a bug

The integration with the various Amazon devices has a serious bug that only happened recently. Both the desktop and Android applications don't show the echo/tap as an available device unless you command through echo to play Spotify. This only starts ...

Wrpsd
Casual Listener
The integration with the various Amazon devices has a serious bug that only happened recently. Both the desktop and Android applications don't show the echo/tap as an available device unless you comm...
2016-12-26 1:28:42 PM
386 Views
0 replies
0 likes
Android
Connect

386 Views
0 replies
0 likes

Facebook Preventing my Spotify Login

I just got Spotify re-download ed on my phone but when I try to login it says I do not have a Spotify account linked to Facebook. It then tells me to login with my Spotify credentials, but when I try, it gives me the same message. Was there a recent ...

Rhodar2
Casual Listener
I just got Spotify re-download ed on my phone but when I try to login it says I do not have a Spotify account linked to Facebook. It then tells me to login with my Spotify credentials, but when I try...
2016-12-25 9:31:47 PM
2016-12-26 1:26:26 PM
Rhodar2
Casual Listener
258 Views
2 replies
0 likes

258 Views
2 replies
0 likes

Music stops when i put the screen out

Hello, I've discovered an issue for 1 week. I listen my music on my mobile cell phone and when I put the screen out, it stops. I tried to log out then log in but it didn't work. I removed and re-installed spotify but it didn't work too. I paid each m...

skrooa
Casual Listener
Hello, I've discovered an issue for 1 week. I listen my music on my mobile cell phone and when I put the screen out, it stops. I tried to log out then log in but it didn't work. I removed an...
2016-12-18 12:14:27 PM
2016-12-26 9:51:59 AM
skrooa
Casual Listener
207 Views
2 replies
0 likes

207 Views
2 replies
0 likes

Solved!! Spotify Connect - play queue

Anybody else experiencing problems with queue tracks, when using spotify connect?When I use my phone to play music via my pc speakers, I can only queue one track at a time succesfully.After that one queued song has played, it just shuffles the active...

user-removed
Visitor
Anybody else experiencing problems with queue tracks, when using spotify connect? When I use my phone to play music via my pc speakers, I can only queue one track at a time succesfully. After that ...
2015-04-07 7:35:19 PM
2016-12-26 5:37:26 AM
williamcornock
Newbie
1781 Views
5 replies
1 likes

1781 Views
5 replies
1 likes

Not working at all. Galaxy s4

Whenever I try to open spotify on my phone it doesn't work. It sits on a blank screen. I tried to uninatall and re install and that did not help at all. I pay for spotify premium so this is very irritating. What can I do to fix this?

brebre334
Regular
Whenever I try to open spotify on my phone it doesn't work. It sits on a blank screen. I tried to uninatall and re install and that did not help at all. I pay for spotify premium so this is very irri...
2014-08-25 2:18:20 AM
2016-12-26 3:52:18 AM
survivor_27
Newbie
3672 Views
59 replies
3 likes

3672 Views
59 replies
3 likes

Storage problem

How do I put the spotify storage not sd not my moto g2?I tried to use this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/But mine does not have the option of storing.

fmsdeiros
Newbie
How do I put the spotify storage not sd not my moto g2? I tried to use this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/ But mine does not have th...
2016-12-26 1:58:19 AM
150 Views
0 replies
0 likes

150 Views
0 replies
0 likes

I can not make public my playlist

I can not make public my playlist help me

Dolf1
Casual Listener
I can not make public my playlist help me
2016-12-25 11:51:57 PM
2016-12-25 11:58:29 PM
Joe
Community Legend
201 Views
1 replies
0 likes

201 Views
1 replies
0 likes

Release radar hasn't renewed for 3 weeks

Release radar hasn't renewed for 3 weeks. I follow and listen release radar list every week since its deput. There wasn't any problem like this. Does anyone know why it happened and its solution.

Samet8
Newbie
Release radar hasn't renewed for 3 weeks. I follow and listen release radar list every week since its deput. There wasn't any problem like this. Does anyone know why it happened and its solution.
2016-12-25 11:55:46 PM
134 Views
0 replies
0 likes

134 Views
0 replies
0 likes

Solved!! German localisation: What does "Nächster aus" mean???

Can anybody explain to me what the words "Nächster aus" are supposed to mean? They appear in the playing queue on my smartphone app just below the title that is currently playing. I *think* it means "next up" but I can only guess because I just canno...

Alias-thejester
Music Fan
Can anybody explain to me what the words "Nächster aus" are supposed to mean? They appear in the playing queue on my smartphone app just below the title that is currently playing. I *think* it means ...
2016-12-24 10:43:02 AM
2016-12-25 11:48:33 PM
Jacob
Community Legend
2096 Views
12 replies
0 likes

2096 Views
12 replies
0 likes

Downloading Library Again

I recently set up Spotify on my Edge 7. Downloaded all the albums last week. Just checked my library and says they are on my device but not downloaded so need to do it again. Why is this as don't want to be doing this regularly

RichardDavies34
Casual Listener
I recently set up Spotify on my Edge 7. Downloaded all the albums last week. Just checked my library and says they are on my device but not downloaded so need to do it again. Why is this as don't wan...
2016-12-25 9:29:45 PM
143 Views
0 replies
0 likes

143 Views
0 replies
0 likes

Spotify not loading properly

I used the template as the troubleshooting requests you should do. Here goes: Description The app "freezes" up on me, by not loading the content properly. Not even the in-app content such as settings. I can press all the buttons I want, but nothing h...

KristianK
Casual Listener
I used the template as the troubleshooting requests you should do. Here goes: Description The app "freezes" up on me, by not loading the content properly. Not even the in-app content suc...
2013-07-08 11:41:40 PM
2016-12-25 9:23:22 PM
mutazzbey029
Newbie
1227 Views
3 replies
0 likes

1227 Views
3 replies
0 likes

Shuffle bug with Android + PC

I came across an unexpected and annoying behavior while using my PC to play songs and Android phone to manage the queue: the shuffle functionality only works in a subregion of the playlist. I can reproduce the bug following these steps:1 - On android...

blancPedro
Newbie
I came across an unexpected and annoying behavior while using my PC to play songs and Android phone to manage the queue: the shuffle functionality only works in a subregion of the playlist. ...
2016-12-25 8:37:00 PM
153 Views
0 replies
0 likes

153 Views
0 replies
0 likes

ayuda porfavor

Quiero mover mi musica offline a la memoria sd porfavor ayudenme

andresriv95
Newbie
Quiero mover mi musica offline a la memoria sd porfavor ayudenme
2016-12-25 8:25:12 PM
140 Views
0 replies
0 likes

140 Views
0 replies
0 likes

Problemas com conta partilhada

compartilho a conta com um amigo e nós nao conseguimos escutar ao mesmo tempo,pois aparece que ele esta utilizando o meu dispositivo,mas na verdade nao,sendo assim,nao é possível reproduzir as musicas quando ele esta online

Vine13
Newbie
compartilho a conta com um amigo e nós nao conseguimos escutar ao mesmo tempo,pois aparece que ele esta utilizando o meu dispositivo,mas na verdade nao,sendo assim,nao é possível reproduzir as musica...
2016-12-25 7:57:41 PM
130 Views
0 replies
0 likes

130 Views
0 replies
0 likes

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