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Albums not loading quick

Albums not loading quick

 

Plan

Premium

Country

 

Device

Moto Z2

Operating System

Android Oreo

 

My Question or Issue

The albums take a long time to corrrectly load since the last update, only the albums. Playlist and almost everything works fine. I clean cache, re-install the app and everything. Please help. Thanks!

Reply
6 Replies

Hello @Anthonyequisde ,

Thanks for reaching out to the community!

 

Do you have an SD card installed? If so, try removing it and rebooting your phone. Then open Spotify.

 

Let me know if it worked!

๐Ÿ™‚

I don't use SD card. This issue appear in the last update and it's very annoying.

Hello again @Anthonyequisde ,

Have you updated your Spotify application? Make sure you're using the LATEST version as it fixes bugs and glitches with each update.

 

Let me know of any progress!

๐Ÿ™‚

Yes, I have the lastest version and still bad. I really waiting for another update this is REALLY annoying and I'm not the only person who have this issue. I pay for this service, it's not free. 

Screenshot_20190330-013607~01.png

@Anthonyequisde ,

This step might sound silly and it's often overlooked but it helps fix a lot of problems.

 

Try rebooting your phone.

 

Let me know of any progress!

๐Ÿ™‚

 

I do everything and nothing happend. Since the last update not only the app works worse, the library is totally impractical. We need to click the three point in the corner to search instead of having it on top like before. It's ridiculous.

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