Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[All Platforms][Other] Family Plan: 1 offline device for person at least

[All Platforms][Other] Family Plan: 1 offline device for person at least

I recently move from the premium plan to the family premium plan.

Unfortunately I still have only 3 devices to use offline.

Two problems: first the Internet connection on mobile devices (3G) in Brazil are very unstable, second I don't want to use my mobile plan (wich are very expensive to listen music).

The core meaning of Spotify is to give access to music we love everywhere (the other, make money is well know), with these limitation (only 3 devices) I probably return to premium plan unsatisfied and u gonna make less money. 

Please, consider 1 offline mobile device for user in premium family plan, it is fare.

Reply
1 Reply

Hi @imunoalergia, I've moved this post to the Help forums, as what you request is already available: each account on a Family plan can have offline devices. Others may be able to help you troubleshoot this issue, but I'd begin by confirming that you're logged into separate accounts that are connected in the Family plan. 🙂

Suggested posts