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Android

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Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 68080 Views
  • 69 replies
  • 26 likes
  • 68080 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28987 Views
  • 5 replies
  • 0 likes
  • 28987 Views
  • 5 replies
  • 0 likes

How changing quality affects downloaded albums

Hi. If I downloaded my albums under 'the normal quality' setting and switch to 'extremequality' do I need to delete all my albums and re-download to get the higher quality?

  • Music Fan
  • Hi. If I downloaded my albums under 'the normal quality' setting and switch to 'extreme quality' do I need to delete all my albums and re-download to get the higher quality? 
  • davegball
  • Music Fan
  • 375 Views
  • 2 replies
  • 0 likes
  • 375 Views
  • 2 replies
  • 0 likes

Can't save songs to library

I downloaded the app about a month ago and love it, finally convinced my husband to download it tonight and he cannot save any songs or albums to his library. It says that it's a premium feature. Did the app change?

  • Newbie
  • I downloaded the app about a month ago and love it, finally convinced my husband to download it tonight and he cannot save any songs or albums to his library. It says that it's a premium feature. Did...
  • Joe
  • Community Legend
  • 3916 Views
  • 1 replies
  • 0 likes
  • 3916 Views
  • 1 replies
  • 0 likes

Galaxy Note 5: Songs not playing when using other apps

I have the Galaxy Note 5 and when I use the app, songs stop playing the second I go to another app or if my screen goes off. But the second I open the app again the song starts playing again. It also keeps saying I'm offline even if I'm connected to ...

  • Newbie
  • I have the Galaxy Note 5 and when I use the app, songs stop playing the second I go to another app or if my screen goes off. But the second I open the app again the song starts playing again. It also...
  • Joe
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Only plays one music and stops

Since the last update, it only play one song and after it stops. I have to open the app again, it can't play on background. I use a Samsung S5 on Android 6.0 and my girlfriend too. She's having the same issue. Please, fix it.

  • Newbie
  • Since the last update, it only play one song and after it stops. I have to open the app again, it can't play on background. I use a Samsung S5 on Android 6.0 and my girlfriend too. She's having the s...
  • Joe
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Google cast groups disappeared with version 6.3.0.882

Google cast groups was visible and working before. I got both Google cast audio and Sony devices X88 & X77 working in groups (but not a Sony dn1060). Now after an update all groups disappeared from Spotify and only individual devices are visible. All...

  • Casual Listener
  • Google cast groups was visible and working before. I got both Google cast audio and Sony devices X88 & X77 working in groups (but not a Sony dn1060). Now after an update all groups disappeared fr...
  • Srt49
  • Casual Listener
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Minha conta não fica premium

Eu utilizei os dados do meu pai para poder efetuar o pagamento do plano famila, e no mesmo dia já discontaram da conta do meu pai, ai falaram espere uma semana que sua conta ira ficar premium mais ja faz 1 semana do efetuamento do pagamento e não est...

  • Newbie
  • Eu utilizei os dados do meu pai para poder efetuar o pagamento do plano famila, e no mesmo dia já discontaram da conta do meu pai, ai falaram espere uma semana que sua conta ira ficar premium mais ja...
  • user-removed
  • Not applicable
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Spotify Connect next song is not correct for large playlists

When playing playlists with more than 122 songs from android app via spotify connect at another device (Spotify Windows Desktop) the next song in queue ist the first song from the playlist not the next song from playlist as expected. Steps to reprodu...

  • Newbie
  • When playing playlists with more than 122 songs from android app via spotify connect at another device (Spotify Windows Desktop) the next song in queue ist the first song from the playlist not the ne...
  • 286 Views
  • 0 replies
  • 1 likes
  • 286 Views
  • 0 replies
  • 1 likes

[All Platforms][Other] Family Plan: 1 offline device for person at least

I recently move from the premium plan to the family premium plan.Unfortunately I still have only 3 devices to use offline.Two problems: first the Internet connection on mobile devices (3G) in Brazil are very unstable, second I don't want to use my mo...

  • Newbie
  • I recently move from the premium plan to the family premium plan. Unfortunately I still have only 3 devices to use offline. Two problems: first the Internet connection on mobile devices (3G) i...
  • blake
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Playing a playlist folder

So I have several playlist folders with individual playlists in them as sometimes I like to listen to just one and sometimes I perfer the whole thing. Plus it makes it easier to find things when I am looking for it. On my desktop, i could play the en...

  • Newbie
  • So I have several playlist folders with individual playlists in them as sometimes I like to listen to just one and sometimes I perfer the whole thing. Plus it makes it easier to find things when I am...
  • Joe
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Loading albums/artists takes forever

Dear fellow Spotify'rs, Since the last week my phone takes forever to load some albums or artists pages. How can this be solved (as soon as possible)? Best regards,

  • Newbie
  • Dear fellow Spotify'rs,   Since the last week my phone takes forever to load some albums or artists pages. How can this be solved (as soon as possible)?   Best regards,  
  • Joe
  • Community Legend
  • 2868 Views
  • 1 replies
  • 0 likes
  • 2868 Views
  • 1 replies
  • 0 likes

Music stops after a few minutes

HI i have a Problem when im playing music in Spotify PREMIUM of my android smartaphone. I have a samsung galaxy s5 android 6.0.1.The Music stops after a few minutes, the Spotify app is open. I must push the play Button and then the music Starts again...

  • Newbie
  • HI i have a Problem when im playing music in Spotify PREMIUM of my android smartaphone. I have a samsung galaxy s5 android 6.0.1. The Music stops after a few minutes, the Spotify app is open. I mu...
  • Joe
  • Community Legend
  • 953 Views
  • 1 replies
  • 0 likes
  • 953 Views
  • 1 replies
  • 0 likes

Offline doesnt work. Spotify crashed.

When i go offline and i want to choose a playlist, Spotify crashed. All the numbers are downloaded in de the playlist. Please can someone help me? I have reinstal Spotify and i have the last updates from my Samsung S6 Edge.

  • Casual Listener
  • When i go offline and i want to choose a playlist, Spotify crashed. All the numbers are downloaded in de the playlist. Please can someone help me? I have reinstal Spotify and i have the last updates ...
  • dieselharley
  • Casual Listener
  • 449 Views
  • 6 replies
  • 0 likes
  • 449 Views
  • 6 replies
  • 0 likes

Solved!! Spotify only let's me in, on chrome but not the app

I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not the app

  • Regular
  • I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not t...
  • Snownightstar16
  • Regular
  • 550 Views
  • 2 replies
  • 0 likes
  • 550 Views
  • 2 replies
  • 0 likes

Spotify only let's me in, on chrome but not the app

I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not the app

  • Regular
  • I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not t...
  • marlonsphere
  • Roadie
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Downloading error message

Hello, I am using spotify on my Samsung Tab S2 for a few months now. Everything was fine until a few days ago: I wanted to download an album (for offline use) and suddenly the following error message appeared: ERROR WHILE DOWNLOADINGYou have reached ...

  • Newbie
  • Hello,   I am using spotify on my Samsung Tab S2 for a few months now. Everything was fine until a few days ago: I wanted to download an album (for offline use) and suddenly the following erro...
  • marlonsphere
  • Roadie
  • 1016 Views
  • 1 replies
  • 0 likes
  • 1016 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes when offline

Whenever i try to use Spotify while not connected to data or WiFi it crashes as soon as I go to the My Library section. Going into the settings for eksample is completely fine. Have only had this problem as of the last 24 hours. I have seen others ha...

  • Casual Listener
  • Whenever i try to use Spotify while not connected to data or WiFi it crashes as soon as I go to the My Library section. Going into the settings for eksample is completely fine. Have only had this pro...
  • tamito
  • Casual Listener
  • 11532 Views
  • 20 replies
  • 0 likes
  • 11532 Views
  • 20 replies
  • 0 likes

Issues with Cyanogen 13 causing Spotify to crash.

It's only been quite recently where I have experienced an issue with Cyanogen 12.1 and 13. If I download a playlist for offline play on my phone and click onto the playlist the app instantly closes on me and I cannot play a song. has anyone else expe...

  • Casual Listener
  • It's only been quite recently where I have experienced an issue with Cyanogen 12.1 and 13. If I download a playlist for offline play on my phone and click onto the playlist the app instantly closes o...
  • Joe
  • Community Legend
  • 513 Views
  • 3 replies
  • 0 likes
  • 513 Views
  • 3 replies
  • 0 likes

Sound not working

I have a new Samsung Galaxy S7 and my volume is all the way up but I can't hear the music. I just played a video on YouTube to test it and it was fine but when I go back on my Spotify it's silent. It's getting frustrating now. Im not very phone savvy...

  • Newbie
  • I have a new Samsung Galaxy S7 and my volume is all the way up but I can't hear the music. I just played a video on YouTube to test it and it was fine but when I go back on my Spotify it's silent. It...
  • Alexburkeftw
  • Regular
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Solved!! App crashing on startup without internet connection

The latest android version keeps crashing on startup. If the internet is disabled it crashes.I think it has something to do with Daily Mix being in the recently listened to section. Maybe the client app fails to run without it checking something off ...

  • Casual Listener
  • The latest android version keeps crashing on startup. If the internet is disabled it crashes. I think it has something to do with Daily Mix being in the recently listened to section. Maybe the clien...
  • Joe
  • Community Legend
  • 2172 Views
  • 3 replies
  • 0 likes
  • Android
    bug
    Crash
    phone
  • 2172 Views
  • 3 replies
  • 0 likes

Solved!! Crash

Hey! (First, sorry for my bad english) So how is it possible: if my wi-fi is on, i can enter spotify, and it works, but if my wi-fi is offline, my spotify crashing all the time. (so i open it, it enter spotify, and in that moment instantly exit.) Tha...

  • Casual Listener
  • Hey!   (First, sorry for my bad english)   So how is it possible: if my wi-fi is on, i can enter spotify, and it works, but if my wi-fi is offline, my spotify crashing all the time. (so...
  • GaborGy
  • Casual Listener
  • 456 Views
  • 2 replies
  • 0 likes
  • 456 Views
  • 2 replies
  • 0 likes