All saved tracks suddenly dissapeared

[AdamK33]

Hello,

one day morning i run my Spotify Premium and under my account was everything deleted. No saved tracks, no playlist, everything like in new account. Can anybody help me find solution? No change if i run it on PC or mobile.

Thanks,

[Nico]

Hey @AdamK33! Welcome to the Spotify Community. ^^

What happened: You most likely logged into an additional account you didn’t know you have. Don’t worry; unless you’ve applied a payment method to it at some point, this account is not costing you anything.

What to do: To get to the account you’re used to, log out of the “empty” account and log in again but, this time, use just your Spotify username, not your email address.

Let us know if that helps, thanks! ^^
Peace