Allow background activity Spotify can't play in background without permission.

[Shaunak64]

Plan

Premium

Country

Canada 

Device

Samsung Galaxy s10+

Operating System

Android 10

My Question or Issue

[Luan]

Hey, @Shaunak64 
Welcome to Spotify Community and thanks for reaching out here!

Have you already tried a fast reinstallation of the app on your device? Just take a look at this article below to get help about how to do it:

• Reinstall Spotify

I hope that helps... Keep me posted!

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

[Shaunak64]

Will I lose my playlists when I do a reinstall?

[Luan]

Hey again!

No, you won't. You will just lose your downloads if you have, but you will be able to download them again when you reinstall the app.

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

[Kishan29]

The problem continues to exist even after reinstalling the app. Please help.

[Eni]

Hey there @Kishan29, 

Thanks for reaching out about this and welcome to the Community. 

Could you let us know which troubleshooting steps you've already tried? That way we can avoid repeating any steps.

Also, make sure to send us as much info as you can about the issue you're experiencing. 

Lastly, could you let us know the exact make/model, operating system and Spotify version of your device?

We'll be on the lookout.