Andriod App randomly closes while playing music or podcasts

[Ipearson]

•  

Plan

Premium

Country

USA

Device

Samsung Galaxy 10

Operating system 

ANDROID

My Question or Issue

My App closes or stops playing very often while I am listening to music or podcasts. It seems to be random. It happens on both WiFi and Cellular Data. I have already tried uninstalling/reinstalling.

Very frustrating since I pay a monthly fee instead of getting a free version. 

[Dian]

Hey @Ipearson,

Thanks for posting in the Community.

This looks like related to the permissions for the Spotify app to run on your device.

Could you check, that the app is set as an exception?

On this site there are proposed steps on how to do this.

Let us know how that went,

Cheers!