Android 4.4.2

[eivindobirk]

Hi!
I just updated my android version to 4.4.2. Now, every time I try to open spotify, all that pops up is the menu icon in the top left corner, but when I tap it, nothing happens. What do I do?
I'm using a Sony Xperia Z.

[Peter__]

Have you tried removing and re-installing Spotify?

[eivindobirk]

Of course I have tried it

[zarathustraa]

I have this problem too, it is solved ?

Im premium user and this funcionality is important for me (i veery often listen spotify through Xperia Z).

[eivindobirk]

I still experience the same problem, maybe if spotify could recode the app to make it compatible with Android 4.4.2?

[olejon]

Works fine here on Android 4.4.2 (Nexus 5).

This is in the wrong part of the forum.

[Peter__]

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@olejon wrote:
Works fine here on Android 4.4.2 (Nexus 5).

This is in the wrong part of the forum.

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Didn't even notice! Moving Desktop --> Android

[MichelR · Accepted solution]

Hey eivindobirk, I had the same problem with my spotify, but instead of uninstalling, I had to just clear the offline data from the app, that worked for me.

Also, in another thread, someone suggested to remove the cache on the external storage (Settings -> Apps -> Swype to 'All' -> Find "External Storage" and clear cache -> restart), i did both to solve the problem

hope it helps 😃

[zarathustraa]

ITS WORK!! Just delete app storage data and login again. THX man!!

[eivindobirk]

Thanks a lot guys! It's working just like normal now

[Mei006]

hi, i am using Galaxy s4 and was using this app fine before i did a hard reset on my phone. i have a premium account because this app is really useful. now, when i reinstalled spotify and tried to launch it it only goes to a black screen and pop up saying SPOTIFY HAS STOPPED. i tried to uninstall reinstall and unmount/mount my sd card with no positive results. also tried to do clear cache and clear data still it didn't work. please help! 

[Daniel]

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@Mei006 wrote:

hi, i am using Galaxy s4 and was using this app fine before i did a hard reset on my phone. i have a premium account because this app is really useful. now, when i reinstalled spotify and tried to launch it it only goes to a black screen and pop up saying SPOTIFY HAS STOPPED. i tried to uninstall reinstall and unmount/mount my sd card with no positive results. also tried to do clear cache and clear data still it didn't work. please help! 

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Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues