Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android App wont load

Android App wont load

 

Plan

Premium

 

Country

Philippines

 

Device

Xiaomi Mi A1

 

Operating System

Android Oreo

 

My Question or Issue

 Any fix for blank screen?

Screenshot_20180624-002718.png
Reply
1 Reply

Hey @Jayper, thanks for reaching out.

 

I found these threads for you: 1 & 2.

After you read them you can use the guide below to help you sort this issue out.
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the appreinstall. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

Suggested posts