[Android] Stop playing random songs from your listening history

[35]

When you switch to the app while connected to bluetooth, Spotify will ignore the current queue and play a random song from your listening history and queue that playlist instead!

[MihailY]

Hey @35,

Thanks for reaching out. We've moved your post to the Help board as it better fits here.

As a first step, can you please let us know the following:

• Your device model, OS version and Spotify version.
• The exact steps to reproduce this issue.

If possible, send us a screen recording of the issue, so we can investigate further.

Keep us posted.

[35]

Samsung Galaxy S23 Ultra
SM-S918U1
Android v13
Spotify v8.8.72.630
1) Connect bluetooth to car speakers

2) Open Spotify

3) Go to home screen

4) Switch to Spotify

5) Random song plays from a recent playlist based on your listening history

6) Repeat steps 3-5

I tried rebooting my phone and uninstalling Spotify

[Dian]

Hey @35,

Thanks for the extensive info and the screen recording.

Due to security reasons we're unable to open zip files. Could you upload it to Google Drive and share the link here?

Cheers!

[35]

https://drive.google.com/file/d/1Bd3ZPOPCTv0iQsZn_ddENC4RasNGTYVF/view?usp=drive_link

[Susan_GP]

Hi there @35,

Thanks for your reply. 

We've tried to access the video, however, it is protected so we were unable to watch it. Could you change the privacy to 'Anyone with the link'? You can see that option when sharing the link.

In the meantime, let us know if you've tried any troubleshooting steps to resolve the situation (e.g., a reinstallation, a soft reset, or a different device).

We'll keep an eye out for your reply!
 

[35]

done

[Susan_GP]

Hi @35,

Thanks for your prompt reply and for making the changes. 

In this case, if you haven't tried, we'd recommend running a clean reinstall of the Spotify app on your device. No worries, you won't lose any content, but you might need to download your offline music again. 

If this doesn't help, try using a different Bluetooth device and check if you have the same problem. Lastly, to rule out this is account-related, could you try logging in with a different account to check if you can replicate the behavior from there? If you don't have another account, you can ask a relative or friend to log in with their account on your device and give it a try. 

Keep us posted!

[35 · Accepted solution]

SOLVED

[Elena]

Happy to hear it's working, @35!

If you encounter the same issues again, feel free to send another reply in this thread and reach out to us at the Community.

Cheers!

[DarkFenyx91]

Plan

Premium

Country

USA

Device

Google Pixel 7 Pro

Operating System

Android 14

My Question or Issue

Ever since the last update, every time I setup a que before connecting to my car or any bluetooth device. As soon as it connects to a bluetooth device it clears my que completely. Another issue is, when I'm listening to a song and I want to finish my song I was listening to before connecting to a bluetooth device it completely plays a different song. I never had this issue before and I'm about to quit paying for premium because of it. This has been going on for the past 2 -3 months now. Before anyone suggests it, I've already cleared the storage and tried uninstalling and re-installing. I'm tech savvy so I already knew to try that 1st.