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Android app hangs whenever you open it on Samsung S8

Solved!

Android app hangs whenever you open it on Samsung S8

This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding".

 

I've tried disabling the battery saving function, and reinstalling Spotify - same result. I can login (takes a few minutes to log in), and then it will hang.

 

- Version of Spotify: 8.4.31.723

- Current version of Android: 7.0

- Brand/Model of device: Samsung Galaxy S8; SM-G950F

- Date it started happening: 13/12/2017

- Country: UK

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Accepted Solutions
Marked as solution

The solution was to do a soft reset (hold volume down and power button until phone restarts). All good now.

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1 Reply
Marked as solution

The solution was to do a soft reset (hold volume down and power button until phone restarts). All good now.

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