Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android app starts playing after phone calls

Android app starts playing after phone calls

Plan

Free

Country

 Australia

Device

Samsung Galaxy 9

Operating System

Android 8.0

 

My Question or Issue

My wife and I have started having an issue with SPotify where, unless we close the app completely, playback will often start after ending a phone call. Both phone and app are up to date.

Reply
2 Replies

Hey @linxus,

 

Welcome to the community!

 

First up, could you try restarting your device? If that doesn't help, please try a quick clean reinstallation of the app by following these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

 

Let me know how it goes. Have a great day 🙂

NoahSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I am also having the problem of Spotify starting playback after the end of a phone call. Specifically, I have previously paused Spotify after a listening session. If a phone call is received and I have not closed the Spotify app, Spotify begins playing at the end of the phone call. If I press the PAUSE button, playback does pause.

 

Do you have a solution for this problem?

 

I am running Android 8.1.0 on a Nexus 6P, and the Spotify version is 8.4.90.722.

 

I have restarted my device, and uninstalled and reinstalled Spotify, but the problem symptoms have not changed.

 

Suggested posts