Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android won't play

Android won't play

I tried loading and playing a song on my Android phone app, and now it won't play the song I select. It worked before on my previous phone but not now. I click and click but it stays grayed out and only asked to be downloaded which leads to the premium advertisement. 

How do I get the songs to play like they did before?

Reply
4 Replies

Playing specific songs is a premium feature. If you are a free user, you can only play music using the shuffle button. Maybe you could explain what you are trying to do in more detail. A screen capture may help too.

I am trying to play a specific song, not a playlist. I was able to do it before, but not now. Did Spotify decide to downgrade their product again?

It's always been a premium feature on mobie phones. Tablets with screen size over 7" were treated differently.

 

You can check out what they say here.

Ah. My former phone was a tablet phone. 7". 

Still annoying that they limit their product. Not like they get less from their commercials. 

Suggested posts