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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50944 Views
  • 66 replies
  • 25 likes
  • 50944 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881574 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881574 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27290 Views
  • 4 replies
  • 0 likes
  • 27290 Views
  • 4 replies
  • 0 likes

Solved!! Can't switch to phone storage when sd is full

I want to switch the place where the songs get downloaded to, but I can't? My sd is full so I wanted to switch but I can't click the other option! Please help me (Its in Dutch but you can see the problem I guess)

  • Newbie
  • I want to switch the place where the songs get downloaded to, but I can't? My sd is full so I wanted to switch but I can't click the other option! Please help me (Its in Dutch but you can see the pro...
  • Joe
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! How to list all the downloaded music?

I am a new user in the premium account and I have a question: how to list all the downloaded music?

  • Casual Listener
  • I am a new user in the premium account and I have a question: how to list all the downloaded music?
  • dinomight
  • Spotify Star
  • 1266 Views
  • 3 replies
  • 0 likes
  • 1266 Views
  • 3 replies
  • 0 likes

Can't see the song I'm listening to

The background of the notification is black and the words is also in a dark colour, I can't see the song I'm listening to, is there a way to change it?

  • Casual Listener
  • The background of the notification is black and the words is also in a dark colour, I can't see the song I'm listening to, is there a way to change it?
  • Joe
  • Community Legend
  • 260 Views
  • 2 replies
  • 1 likes
  • 260 Views
  • 2 replies
  • 1 likes

Solved!! Music not playing

So i just bought premium again, and when i dont have service or wifi, and my playlist are downloaded why some songs don't play, I'm not just paying 10 a month for some songs

  • Newbie
  • So i just bought premium again, and when i dont have service or wifi, and my playlist are downloaded why some songs don't play, I'm not just paying 10 a month for some songs
  • crematedman
  • Community Legend
  • 466 Views
  • 4 replies
  • 1 likes
  • 466 Views
  • 4 replies
  • 1 likes

Spotify login pleasehelpp

Unable to login into premium Spotify due to Facebook complications and the email I have on Facebook is no longer ableable be accessed. Please help I spent alot of time downloading songs

  • Newbie
  • Unable to login into premium Spotify due to Facebook complications and the email I have on Facebook is no longer ableable be accessed. Please help I spent alot of time downloading songs
  • crematedman
  • Community Legend
  • 246 Views
  • 1 replies
  • 1 likes
  • 246 Views
  • 1 replies
  • 1 likes

Error sd card

After I downloaded my music on the SD card the app started to brake and turn off the phone. The songs constantly disappear and have to download again and every time I go out from my Internet account is disconnected.

  • Newbie
  • After I downloaded my music on the SD card the app started to brake and turn off the phone. The songs constantly disappear and have to download again and every time I go out from my Internet account ...
  • crematedman
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Not all songs are downloaded from my playlist.

When I try to download my playlist to play it offline, some songs won't download and remain grey coloured. It are always the same songs. Like some songs from the bands 'Clutch' and 'Electric Wizard'. Could it have something to do with the fact that m...

  • Music Fan
  • When I try to download my playlist to play it offline, some songs won't download and remain grey coloured. It are always the same songs. Like some songs from the bands 'Clutch' and 'Electric Wizard'....
  • crematedman
  • Community Legend
  • 354 Views
  • 1 replies
  • 1 likes
  • 354 Views
  • 1 replies
  • 1 likes

Solved!! New Release Radar Playlist Much Shorter Than Usual

Hi everyone..I've been a Spotify Premium listener for over 2 years and currently am accessing Spotify thru an LG/Android Smartphone. Since the Release Radar playlist began since its debut in August I've been very pleased with it every week & have pra...

  • Roadie
  • Hi everyone..I've been a Spotify Premium listener for over 2 years and currently am accessing Spotify thru an LG/Android Smartphone. Since the Release Radar playlist began since its debut in August I...
  • crematedman
  • Community Legend
  • 899 Views
  • 1 replies
  • 0 likes
  • 899 Views
  • 1 replies
  • 0 likes

Song not available.

I have a premium subscription, but when I try to play music, I get an error message song not available. The new Keith Urban album for example. My wife also has a premium subscription and she can listen to whatever. Ideas?

  • Newbie
  • I have a premium subscription, but when I try to play music, I get an error message song not available. The new Keith Urban album for example. My wife also has a premium subscription and she can list...
  • crematedman
  • Community Legend
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Podcasts not playing

Podcasts wont play no matter what I try. 1. Open app 2. Browse 3. Podcasts 4. Tap any of them and it wont play Tried reinstalling, restarting, reloging both the app and to the wifi. Samsung Galaxy Tab 2.0 v. 4.2.2. Free The app version of Spotify you...

  • Newbie
  •   Podcasts wont play no matter what I try.    1. Open app 2. Browse 3. Podcasts 4. Tap any of them and it wont play   Tried reinstalling, restarting, reloging both the app an...
  • crematedman
  • Community Legend
  • 3238 Views
  • 1 replies
  • 2 likes
  • 3238 Views
  • 1 replies
  • 2 likes

Podcast Offline stopped always

Always when i hear my downloaded Podcast in Offline Mode after 20-30 minutes the podcast suddenly stopped. The only thing which worked is to get online, start the podcast again an then switch again in the offline mode, but after a few minutes it will...

  • Newbie
  • Always when i hear my downloaded Podcast in Offline Mode after 20-30 minutes the podcast suddenly stopped.   The only thing which worked is to get online, start the podcast again an then switc...
  • crematedman
  • Community Legend
  • 452 Views
  • 1 replies
  • 1 likes
  • 452 Views
  • 1 replies
  • 1 likes

I download this app

This app kill my phone it does no turn on or charge (it is not my charger) its a mirror now please HELP!!!!!!

  • Newbie
  • This app kill my phone it does no turn on or charge (it is not my charger) its a mirror now please HELP!!!!!!  
  • Joe
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Saving to SD Card

My spotify doesn't have the storage option and I want to save my music to the SD card....any help?

  • Newbie
  • My spotify doesn't have the storage option and I want to save my music to the SD card....any help?
  • Joe
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Help me it wont even clear data

I keep getting please clear disc. disc almost full. wont let me clear cached data what do i do? LG G4

  • Newbie
  • I keep getting please clear disc. disc almost full. wont let me clear cached data what do i do? LG G4
  • Joe
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Spotify stops playing on LG stylo when I open Facebook or Chrome internet or any of my app games

For the past week whenever I have Spotify playing and go to another app on my phone, Spotify will just stop playing. Spotify also does that when I open my Internet. What is going on and is there a solution?

  • Newbie
  • For the past week whenever I have Spotify playing and go to another app on my phone, Spotify will just stop playing. Spotify also does that when I open my Internet. What is going on and is there a so...
  • Joe
  • Community Legend
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
  • 0 likes

Poor volume when playing in car on bluetoth

Hi I have seen a few posts on here about the volume faults. I have a Samsung s6 and when I connect it to my car the volume is poor as in low. The has been a few times it is louder for about a second then goes back to low.

  • Casual Listener
  • Hi I have seen a few posts on here about the volume faults. I have a Samsung s6 and when I connect it to my car the volume is poor as in low. The has been a few times it is louder for about a second ...
  • dinomight
  • Spotify Star
  • 492 Views
  • 3 replies
  • 1 likes
  • 492 Views
  • 3 replies
  • 1 likes

Solved!! Spotify Connect - Unavailable for Playback - Android to Android

I'm trialing Spotify with a goal of using an old Android phone as a receiver. I want to taken an old Android phone with Spotify and connect it to an amplifier. I'd then like to use Spotify Connect with my other Android devices to playback music direc...

  • Casual Listener
  • I'm trialing Spotify with a goal of using an old Android phone as a receiver. I want to taken an old Android phone with Spotify and connect it to an amplifier. I'd then like to use Spotify Connect ...
  • Tipapoute
  • Casual Listener
  • 32332 Views
  • 12 replies
  • 5 likes
  • 32332 Views
  • 12 replies
  • 5 likes

Offline mode not downloading all songs

I think I reached my limit of patience... It's been a year now and I still don't know why it happens. 1. I create a playlist on PC 2. I "download" it on my Android Phone. I do not switch Offline Mode on 3. Everything seems fine, let's say I'm restari...

  • Roadie
  • I think I reached my limit of patience... It's been a year now and I still don't know why it happens.    1. I create a playlist on PC   2. I "download" it on my Android Phone. ...
  • Easley8
  • Casual Listener
  • 10443 Views
  • 11 replies
  • 0 likes
  • 10443 Views
  • 11 replies
  • 0 likes

Solved!! Premium Family

Hallo guys. I have a problemMy brother invited me in Spotify premium Family and my problem is i cant use my spotify acc if i switch that in offline modus. Can sowhere explain me why and whats the problem is.Thanks

  • Newbie
  • Hallo guys. I have a problem My brother invited me in Spotify premium Family and my problem is i cant use my spotify acc if i switch that in offline modus. Can sowhere explain me why and whats the p...
  • Joe
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Syncronizing files

Hello. I have various issues concerning the syncronisation of my MP3-Files on my Android, I would be happy if you could help. First of all: The way I do it is, as the official online tutorial says, I select the files from the folder, add them to a pl...

  • Visitor
  • Hello. I have various issues concerning the syncronisation of my MP3-Files on my Android, I would be happy if you could help.  First of all: The way I do it is, as the official online tutorial ...
  • Joe
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes