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App won't let me past login after reinstall.

App won't let me past login after reinstall.

I'm using Spotify Premium on my Samsung Galaxy ACE2 since november, and everything went right until one or two weeks ago.

I was hearing music, I get out of the application, and the next time I wanted to get into Spotify, every thing was white on the screen and so it remains for hours. 

If I reinstal it funktions once, only once. I can also delete all data, so I can get into spotify again, only once, at the second time I get again the white screen. Wenn I delete the data, wenn I go into spotify I need to put my log information again. 

Is not very funny if I can't download my favorite playlist, because every time I want to use Spotify I need to clean data first.

 

I'm on Samsung Galaxy ACE 2, with android, from 705 MB, I have 523MB free for Spotify. 

Android 2.3.6

It happens the same with wlan as with out it, if I have data downloaded or not, also if I let spotify in Offline modus.

 

I need help!

 

On my PC spotify works perfect as allways.

Reply
1 Reply

Hi, and welcome to the community!

 

Unfortunately, it sounds like you are experiencing the white screen bug which has been talked about here.

I'll add this post to the list of posts talking about it in the escalation to the staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
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