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App won't start after systems update

App won't start after systems update

Plan

Premium

Country

Sweden

Device

Samsung Galaxy 9+

Operating System

Android 10

 

My Question or Issue

 

After doing the latest systems update (to version G965FXXU9ETF5 / G965FOXM9ETF2 / G965FXXU9ETF2) Spotify simply won't start. When I try to start the app the black load screen with the logo appears for a second, but will then just shut down.

 

I've followed all the steps in this guide (except a factory reset): https://thedroidguy.com/fix-spotify-keeps-crashing-galaxy-s10-1101475 which are the same as some of the steps posted at this forum.

Reply
5 Replies

Hey @hgrfrs,

 

Thanks for reaching out about this here in the Community.

 

Just to confirm, do you still experience this after a thorough reinstall of the Spotify app?

 

Keep us posted. We'll look out for your reply!

Mario Moderator
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Hi Mario,

 

Yes the issue is still there after the reinstall.

 Hey @hgrfrs,

 

Thanks for replying.

 

Would you mind double-checking you disabled any task-killer, cache-cleaning or battery-saver apps on your Android device?

 

We'll be on the lookout for your next reply!

Mario Moderator
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Thanks for your answer!

 

I don't have any apps like that no.

no puedo iniciar secion en mi celuar samsung J7 metal Y EN MI COMPUTADORA SI, ya desinstale eh instale la aplicacion y nada que pedo hacer?

 

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