Becomimg premium

[Gabriel12123]

I put all my informations but when I click confirm he just loads forever
What I do?

[Algee]

Hi there,

If you haven't receive any receipt from Spotify, try to resubscibe to Premium using a different browser. Better if you use Google Chrome on incognito mode.

[sakura08]

HI @Gabriel12123

In addition to the previous suggestion, I'd also recommend you to try different internet connection (3G/4G/LTE/Wifi)

Hope it helps.

------------------------------------------------------------------------------------------

P.S. I'm not a Spotify employee

If this post solved your issue - Accept it as a solution.

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[Gabriel12123]

didnt worked

[Gabriel12123]

didnt worked

[Sophia]

Thanks for getting back to us @Gabriel12123. We're here to help. 

In this case, we'd recommend reaching out to Spotify Support so they can look into this:

• Contact form: https://support.spotify.com/contact-spotify-support/?contact
• Facebook: https://www.facebook.com/SpotifyCares/
• Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

Let us know if you have any questions. We'll be here for you 🙂

Sophia,