Behind the lyrics doesn't work

[user-removed]

Plan

Premium

Device

Asus Zenfone 5 

Operating System

Android Oreo

My Question or Issue

 Before getting premium i was able to see behind the lyrics on spesific tracks or on playlists such as Behind the Lyrics: Hits but now i am not able to view it despite having the option on ..

[Brunelicia]

Hi there,

Welcome to the Community, I recommend you to try the following steps first:

• Clean reinstall of the Spotify App
• Try on another device or another account
• Switch your network (e.g. from Wi-Fi to Mobile Data)

If that doesn't work, please let me know!  🙂

[user-removed]

I had already tried every one of them before just in case tried again but it's same 

[Brunelicia]

Hi @user-removed,

If all of the steps above didn't work, I need the following information:

• Your Device + OS version
• Spotify version you're currently using
• Country you live in

Thanks! 🙂

[user-removed]

Actually i just tried with a new account and now it works on my device,it's about my account i think