Bluetooth volume problems

[MasterP]

Apologies in advance, as I'm sure this has been asked and answered. When I play over Bluetooth (headphones or auto), Spotify plays at normal volume for a half second, then cuts to a low volume mode that is unbearable. I sent an email to customer support and got the following response:


"At the moment our app doesn't official support playback via Bluetooth so experiences can be unpredictable and we are unable to provide any viable troubleshooting tips."

Seems odd for such a great app to be deficient in this very important regard. Any help appreciated, and thanks in advance.

I'm on a Google Nexus 6p, running whatever version I just downloaded from the Play Store.

[Daniel · Accepted solution]

Can you try disabling the eq on your phone and seeing if the issue persists?

[MasterP]

That worked. Thanks. Is the basic idea to rely on phone equalizer over
Spotify equalizer?

[Daniel]

The EQ you access through Spotify should take you to the one on your device. Spotify doesn't actually have an EQ built in - it just taps into the one on your device already.