Bug: podcast filter resets when leaving app, but selection remains the same

[TyrannosaurusRx]

Plan: Premium

Country: USA

Device: OnePlus5

Operating System: Android 10

Spotify Version: 8.6.66.22 (but problem has existed for a long time)

My Question or Issue

On a podcast page, I can filter displayed episodes by "Downloads". I leave the app by clicking the home button, then come back into spotify. The podcast is still filtered by "Downloads", as expected. But after about 1 second, the list of episodes shown changes as if I had changed the filter to "All Episodes", while not having touched anything. The filter still shows "Downloads" as selected.

Re-selecting "Downloads" resets the selection to "All Episodes", and then I can change the selection again to "Downloads" and it filters properly again.

Short video showing bug: https://imgur.com/a/Z0S52Ef

[Eni]

Hey there @TyrannosaurusRx, 

Thanks for reaching out about this here in the Community. 

First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one. 

If this doesn't do the trick, would you mind trying on a different phone to check if the issue persists there?

We'll keep an eye out for your reply.

[TyrannosaurusRx]

Hello, @Eni-
I followed the instructions for the clean reinstall, and can confirm the problem persists on my phone.

I also was able to reproduce the problem on a friend's phone under their spotify premium account:
Samsung Galaxy S20 5G
Android 11
Spotify version 8.6.62.1029

Thank you for looking into this

[MafeG]

Hi @TyrannosaurusRx,

Thank you for your reply!

We tested this from our side and were able to replicate the issue the same way shown on the video. We passed this on to the right folks who will investigate it backstage.

We do appreciate your report and please keep an eye on this thread. At the moment we're not able to provide you with a timeframe for a reply, but we can recommend keeping the app updated.

Let us know if we can help you with anything else.

[TyrannosaurusRx]

Thank you 🙂

[Jeremy]

Hi there @TyrannosaurusRx,

Thank you for your reply 🙂

No worries! You can subscribe to the thread for any updates in it.

Let us know if we can help you with anything else.

Have a continued great weekend!

[Novy]

Hey @TyrannosaurusRx,

Thanks for your patience while we're looking into this!

Would you mind letting us know if you're still experiencing this issue? If so, let us know the exact app version you're running at the moment.

We'll be on the lookout 🙂

[TyrannosaurusRx]

Hello-
Doing a check just now, the issue persists on both versions 8.6.72.152 and is still there after updating to 8.6.72.426

[MafeG]

Hi @TyrannosaurusRx,

Thank you for your reply!

Could you double check your mobile app version? If possible, please send us a screenshot of it. We ask this because the current version is the 8.6.68 

Keep us posted.

[TyrannosaurusRx]

Spotify versions https://imgur.com/a/Rn8JEVB

Note that I am signed up to receive the beta versions, but my friend is not.

Just updated to version 8.6.72.747, problem is still there.

[Kiril]

Hi there @TyrannosaurusRx,

Thanks for your reply and this information.

We've now forwarded your new report to the right folks, that the issue is still apparent for you after the latest update has been applied. Keep an eye on this thread, as we'll keep you posted here, if there are news and fixes on the way, but for now we can't really give you an exact timeframe when those could be expected.

Hope it gets sorted out soon. If you need anything else, the Community is here for you.

[TyrannosaurusRx]

I do not know exactly which update fixed it, but as recent as late last week it seems to work now! Thank you.
Version 8.7.2.468

[Eni · Accepted solution]

Hey @TyrannosaurusRx, 

Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help.

Have a great day 🙂