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Can not open library/albums

Can not open library/albums

Hi,

I've been using spotify for a long time without any bugs at all.

Sadly lately I'm not able anymore to open the "albums" section in my library. It just shows that it is loading but nothing happens even after 10 minutes.

What I already tried:

- made sure I had good wifi signal

- cleared the app's cache

- deinstalled the app, turned off my phone, removed my battery and put it back in, reinstalled spotify.

Nothing of the above seemed to help. 

Using spotify like this is very inconvenient. 

 

Any help/suggestions/ideas are very appreciated!

 

Thanks in advance,

Leon

Plan

Premium

Country

Germany 

Device

Galaxy S5 Neo

Operating System

Android 6.0.1

Screenshot_20190223-163254.png
Reply
3 Replies

Hey @lw4ever12 and welcome to the Community.

Hope you're doing great!

 

This issue seems to be under investigation.

Please add your vote and details there, and follow it for future updates.


Thanks ๐Ÿ™‚

Thanks!
This is exactly my problem. I hope it gets fixed soon.
I added my vote and details.

Awesome!

 

I hope it does get fixed soon for everyone experiencing it!

Just follow that thread and you will know when it gets fixed ๐Ÿ™‚

 

Have a nice day.

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