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Can't Log in After Resetting Password or Connect to Facebook

Can't Log in After Resetting Password or Connect to Facebook

For some reason, I cannot get into my account. I have reset my password twice, receive the email, and tried logging in again several times over the last few days.

 

I keep receiving a message saying it's the wrong username or password. In addition, when I try to connect to Facebook, it keeps saying there is a temporary error. So far, the temporary error has lasted 3 days.

 

Is there anyone who knows what to do? I have over 300 songs on that account.

Reply
3 Replies

If you have some more details it could be easier to help you, what error is it? And what message shows up when you click your ''change password'' email verification?

 

1. When you type your username, do you use E-mail or username? try E-mail if not;)

 

2. You can also try to uninstall spotify completely, download it from spotifys download site and then run your computer in safe mode, and run spotify. 

 

3. The Facebook issue I don't know, tell me what Temporary error it is, and I'll try to find out;D

 

-Thomas

I see that you're using android, try and connect your facebook and spotify accounts with a computer, it may be some problems with your platform. 

 

-Thomas

I have actually figured it out. I was typing in my full email when I
shouldn't have included the "@gmal.com."

As for the Facebook error, it's not saying what kind of an error it is. It
just says, "Sorry there has been a temporary error, please try again later."

Thank you very much for your advice. It is much appreciated. I shall keep
these suggestions in mind if I have future problems.

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