Can't Play the song i want!

[Maatt422]

I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I have the Moto G.

[Jordi]

Hi there welcome to the community,

You is right that only the Tablet and Desktop version can disable shuffle mode. What devices are your friends using?

[Maatt422]

One is using Moto X,and the other Nexus 6.

[kbrooksc]

Hey there! Are you using the mobile app or the browser edition? - wasn't clear as sometimes people don't use the app for their listening on the mobile device.

[Maatt422]

Now i'm using the browser edition on my notebook,but i'ts in the mobile app that songs play randomly...

[kbrooksc]

Well...at this point, I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.

Cheers!