Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't find my old Spotify account

Can't find my old Spotify account

Deactivated my old Facebook account and I can't get in to my Spotify music. Also don't remember my password or username for either account
Reply
1 Reply

Hi there!

 

I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.

 

They can also be reached through their Twitter Handle @SpotifyCares


If you use the online contact form instead of Twitter, make sure to check your inbox and junk folder for an email from Spotify.

 

Cheers!



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


Suggested posts