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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47956 Views
  • 66 replies
  • 25 likes
  • 47956 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880467 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880467 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26939 Views
  • 4 replies
  • 0 likes
  • 26939 Views
  • 4 replies
  • 0 likes

Can log in to app but then will not open. Have tried all solutions but nothing working

Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the app. Can log in and use on other devices. Spotify we...

  • Casual Listener
  • Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the a...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Can't open spotify on samsumg galaxy 5

It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens then just closes. How can I get the previous versi...

  • Casual Listener
  • It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Premium I paid but have not received

I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me if possible. (I'm with proof)I do not speak English...

  • Newbie
  • I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me ...
  • kbrooksc
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

User name, etc. where is it?

On my desktop app my username appears on the top right corner. Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it?

  • Regular
  • On my desktop app my username appears on the top right corner.   Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it?   &nbs...
  • kbrooksc
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Playlist en attente

Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...

  • Newbie
  • Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...
  • 772 Views
  • 0 replies
  • 2 likes
  • 772 Views
  • 0 replies
  • 2 likes

Solved!! Black screen

My daughter woke up yesterdaymorning and the Spotify app didn´t work. It was just a black screen. We have tried to do all the recommendations that we can find here but nothing works. When trying to re install we only get the spotify logo on a black s...

  • Regular
  • My daughter woke up yesterdaymorning and the Spotify app didn´t work. It was just a black screen. We have tried to do all the recommendations that we can find here but nothing works. When trying to r...
  • jean3601
  • Community Legend
  • 7900 Views
  • 52 replies
  • 2 likes
  • 7900 Views
  • 52 replies
  • 2 likes

Uninstalling all my songs

Hi first of all I'm sorry for m'y english, i'm french and on Android, so m'y smartphone does not know english. Well i have a big problème right now. It's been since something like 2months that regulary all m'y musics, or like half of all are being un...

  • Newbie
  • Hi first of all I'm sorry for m'y english, i'm french and on Android, so m'y smartphone does not know english. Well i have a big problème right now. It's been since something like 2months that regula...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Goodbye Spotify? Shuffle not working (Mac, Windows, Android)

So Got this problem for a while(a very huge while, thought I had a post on it but apparently not) and Im wondering if I should try my luck some other place. Almost since the dawn of time, my spotify want only to use shuffle on about 40songs pr playli...

  • Music Fan
  • So Got this problem for a while(a very huge while, thought I had a post on it but apparently not) and Im wondering if I should try my luck some other place.   Almost since the dawn of time, my...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Solved!! Spotify opens and closes after new update on android

Hello everyone, this is my first post in here. I am a premium member of Spotify. After the new update 3.8.0.800 on android, my spotify opens and closes all the time. When I open the Spotify app, it launches and then closes after a few secounds and I ...

  • Newbie
  • Hello everyone, this is my first post in here. I am a premium member of Spotify.   After the new update 3.8.0.800 on android, my spotify opens and closes all the time. When I open the Spotify ...
  • Nessi
  • Newbie
  • 529 Views
  • 2 replies
  • 0 likes
  • 529 Views
  • 2 replies
  • 0 likes

To download? (Premium)

I like a song and want to download it. but when i try to download it, spotify downloads all the songs i did like.

  • Newbie
  • I like a song and want to download it. but when i try to download it, spotify downloads all the songs i did like.
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

frusturating

how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to change song i click stop on the bottom and try to ...

  • Newbie
  • how come i pick a song on a group of songs and then as i browsing i pick a diff song but it wont just go to that song i have to like completely go to that artist cant just press play or once i try to...
  • 233 Views
  • 0 replies
  • 0 likes
  • stupid
  • 233 Views
  • 0 replies
  • 0 likes

"Waiting to download"

Yesterday all of my downloaded content was no longer available offline. Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "waiting to download". This in on a Samsung Galaxy S4, spotif...

  • Casual Listener
  • Yesterday all of my downloaded content was no longer available offline.  Now when I am conncted to a network the tracks are clearly queued up to download but nothing happens... it just says "wai...
  • Daniel
  • Community Legend
  • 1280 Views
  • 5 replies
  • 0 likes
  • 1280 Views
  • 5 replies
  • 0 likes

Solved!! S5 no working

I can not use the app on my S5 WHAT HAPPPENS?

  • Casual Listener
  • I can not use the app on my S5 WHAT HAPPPENS?
  • Daniel
  • Community Legend
  • 547 Views
  • 5 replies
  • 0 likes
  • 547 Views
  • 5 replies
  • 0 likes

playlist not working

HiMy spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist even if i was listening to songs at the bottom, any help...

  • Newbie
  • Hi My spotify playlist doesn't stay in the same spot where i left it when i close the app or lock my phone - everytime i go back into my playlist it automatically goes to the top of the playlist e...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Artists' songs not saved anymore in my Android devices

I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, they are stil there on my Windows Spotify client. I s...

  • Casual Listener
  • I had a lot of albums saved on my Spotify account. Eventually, all the songs were not saved anymore on my Spotify app in a MotoG 2nd gen.: I can see my list of artists, with 0 songs each. However, th...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Top 50 Offline

I want to listen offline to the "Top 50" list from other countries, but I can't find the option to follow that lists, or to make them available offline in the Android appI'm using version 3.8.0.800 (By the way, I'm trying this on a premium account)

  • Casual Listener
  • I want to listen offline to the "Top 50" list from other countries, but I can't find the option to follow that lists, or to make them available offline in the Android app I'm using version 3.8....
  • 677 Views
  • 0 replies
  • 1 likes
  • 677 Views
  • 0 replies
  • 1 likes

Premium stops working

Hello,I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premium subscription.I appreciate any help. Thanks!--Thales

  • Casual Listener
  • Hello, I have a Spotify Premium account, but it's sudenly showing a free account in my Android device. I logged out and in, and the problem persists. My account in spofity.com shows a valid Premiu...
  • Pete
  • Roadie
  • 445 Views
  • 9 replies
  • 0 likes
  • 445 Views
  • 9 replies
  • 0 likes

Family spotify

Hi.I have spotify on my ph connected thru facebook and I pressed fam upgrade so my daughter can now use it to.. I signed up thru cred card.. is it right that my acc overview is saying premium still for me.. I assumed it would say fam and that it work...

  • Newbie
  • Hi.I have spotify on my ph connected thru facebook and I pressed fam upgrade so my daughter can now use it to.. I signed up thru cred card.. is it right that my acc overview is saying premium still f...
  • PKrider
  • Newbie
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

Spotify stop playing songs with 1 second left.

Brief description of the issue:Spotify stop playing songs with 1 second left. It happens when just streaming or a downloaded playlist offline or radio. I tried changing settings like crossfade and playing without pauses. Also reinstalled the whole ap...

  • Newbie
  • Brief description of the issue: Spotify stop playing songs with 1 second left. It happens when just streaming or a downloaded playlist offline or radio.   I tried changing settings like cross...
  • 598 Views
  • 0 replies
  • 0 likes
  • 598 Views
  • 0 replies
  • 0 likes

Samsung android

Two quick questions. I have recently obtained a Samsung Galaxy J1. I down loaded spotify and it has recognised my account and my playlists are all there. When in offline mode it will not open. 1. How do I add my phone to my spotify account? 2.How do ...

  • Casual Listener
  • Two quick questions.  I have recently obtained a Samsung Galaxy J1. I down loaded spotify and it has recognised my account and my playlists are all there. When in offline mode it will not open....
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes