Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't like a song

Can't like a song

Plan

Premium

Country

US

 

Device

Samsung Galaxy 9

Operating System

Android Oreo

 

My Question or Issue

Can't like a song after the newest update. This box behind the lyrics is blocking me from liking the song. I can't close it or do anything besides go to the next song... wth..?

Screenshot_20191228-123449_Spotify.jpg
Reply
1 Reply

Hey @anon27462 - help's here!

 

First off, could you try a clean reinstall of the Spotify app on your device by following the relevant steps in this Spotify Answer?

 

If that doesn't work, do you mind sending us a screen recording showing us the exact steps to reproduce the issue so that we can get a better idea of what's happening?

 

Thanks - keep us posted!

Suggested posts