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Can't login to spotify on HTC One

Can't login to spotify on HTC One

Hello all,

 

 

   I recently upgraded from my HTC One S (where my premium spotify account worked perfectly) to the new HTC One. I downloaded the app. Hit login- login with Facebook- It then asks permission to access my account, I hit ok- a circular load symbol appears then takes me back to the login/sign up screen. Every. single. time. 

 

I've uninstalled and reinstalled. I've turned my phone on and off multiple times. I don't know what's going on.

 

Any suggestions? 

 

Thanks.

Reply
3 Replies

Are you logged into the Facebook app on the phone (and is it up to date in Google Play)?

Peter
Spotify Community Mentor and Troubleshooter

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Nope but I just updated it and it worked. lol Thanks a bunch!

Hi,

 

Yeah this seems to be a bit of an issue... Try logging in with facebook, but select 'I'm new to Spotify' on the second screen.... It'll then let you in.

 

FYI - Exactly the same issue was posted here: http://community.spotify.com/t5/Help-Android/Can-t-pass-log-in-with-facebook-on-my-new-htc-one/td-p/...


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