Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
56449 Views
68 replies
25 likes

56449 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27971 Views
5 replies
0 likes

27971 Views
5 replies
0 likes

App not recognising me as premium member

have downloaded the app for my new htc desire 601, however it is not recognising me as a premium member???

sheep
Newbie
have downloaded the app for my new htc desire 601, however it is not recognising me as a premium member???
2014-03-17 12:12:06 AM
2014-03-21 3:59:54 PM
BladeRun
Newbie
460 Views
6 replies
0 likes

460 Views
6 replies
0 likes

Premium not working!

I have tried closing app, logging out several times.. Not working! Frustrated!!

Mollyhh73
Casual Listener
I have tried closing app, logging out several times.. Not working! Frustrated!!
2014-03-21 3:34:55 PM
2014-03-21 3:39:43 PM
Peter__
Community Legend
314 Views
3 replies
0 likes

314 Views
3 replies
0 likes

Incorrect 2G/3G Traffic Usage

Hello everyone, I've a premium account, and today I've got a huge problem with my Spotify App on my Android Nexus 5 device. Using my WiFi network, after adding a song to the "star" playlist, there were problems downloading it. I decided to stop it an...

iakko
Casual Listener
Hello everyone, I've a premium account, and today I've got a huge problem with my Spotify App on my Android Nexus 5 device. Using my WiFi network, after adding a song to th...
2014-03-21 11:14:26 AM
2014-03-21 12:05:07 PM
iakko
Casual Listener
354 Views
2 replies
0 likes

354 Views
2 replies
0 likes

[BUG] Spotify wrongly complains about insuficient disk space

THIS IS A BUG! SEE LATEST POST!!! I have this exact problem: http://community.spotify.com/t5/Help-Android/Offline-Sync/td-p/23713The suggested solution did not work, since Spotify didn't react when i hit the hw menu key, hence I'm unable to cache mor...

hdl
Music Fan
THIS IS A BUG! SEE LATEST POST!!! I have this exact problem: http://community.spotify.com/t5/Help-Android/Offline-Sync/td-p/23713 The suggested solution did not work, since Spotify didn...
2014-01-08 2:25:56 PM
2014-03-20 8:54:20 PM
Joe
Community Legend
1688 Views
16 replies
1 likes
storage

1688 Views
16 replies
1 likes

no sd card storage

Description Spotify says there is no SD card storage space yet there is lots. There is also storage space on my phone. What are the steps you took to get to the error/issue? (We need to know what you are doing so we can do the exact same to try and g...

wpc205
Regular
Description Spotify says there is no SD card storage space yet there is lots. There is also storage space on my phone. What are the steps you took to get to the error/issue? (We need to know ...
2014-02-14 11:43:30 AM
2014-03-20 8:44:32 PM
Joe
Community Legend
1125 Views
7 replies
0 likes

1125 Views
7 replies
0 likes

Data Usage Samsung Galaxy S4

Hello everyone, Spotify is announced as the app which used the most data on my S4 this month. Even if turned 2g /3g off - it seems to use a high amount of data when i'm not using Wlan (i just listened to offline playlists) - because of that, i used a...

ninkde
Casual Listener
Hello everyone, Spotify is announced as the app which used the most data on my S4 this month. Even if turned 2g /3g off - it seems to use a high amount of data when i'm not using W...
2014-03-19 11:04:30 PM
2014-03-20 11:40:21 AM
Joe
Community Legend
792 Views
3 replies
0 likes

792 Views
3 replies
0 likes

Friends "tab" replaced by profile "tab"

I no longer see the friends tab in Spotify. I can only see the profile tab? What's up with that? Anyone else seeing this?

Raged
Casual Listener
I no longer see the friends tab in Spotify. I can only see the profile tab? What's up with that? Anyone else seeing this?
2014-03-07 8:22:15 PM
2014-03-19 9:29:56 PM
user-removed
Not applicable
546 Views
3 replies
0 likes

546 Views
3 replies
0 likes

heeelp

Pls heeelp meee !!!Can u speek german ? My spotify app dosent work !!!

alexw2
Newbie
Pls heeelp meee !!! Can u speek german ? My spotify app dosent work !!!
2014-03-19 5:50:18 PM
2014-03-19 7:49:09 PM
Peter__
Community Legend
220 Views
1 replies
0 likes

220 Views
1 replies
0 likes

Crossfade not so gapless anymore!

Recently updated the Spotify app on my Galaxy Note 2 and now when playing any music I hear a gap during the crossfade. Sometimes a loud static sound can be heard as it switches tracks. VERY annoying and makes for a horrible seamless experience.

durandman
Newbie
Recently updated the Spotify app on my Galaxy Note 2 and now when playing any music I hear a gap during the crossfade. Sometimes a loud static sound can be heard as it switches tracks. VE...
2014-01-29 5:30:56 PM
2014-03-19 6:33:24 PM
mountnstream
Music Fan
863 Views
8 replies
2 likes

863 Views
8 replies
2 likes

All my Playlists are gone!

Dear Spotify team, I checked several threads in the community and could not find any specific help. I have the following Hardware/Software: Samsung Galaxy S3 Android Verison 4.3 Current Spotify Version (re-installed today) SD-Card 32 Gb I have the fo...

XMrBoomX
Casual Listener
Dear Spotify team, I checked several threads in the community and could not find any specific help. I have the following Hardware/Software: Samsung Galaxy S3 Android Verison 4.3 Cu...
2014-03-19 5:16:43 PM
2014-03-19 5:25:54 PM
Joe
Community Legend
275 Views
1 replies
0 likes

275 Views
1 replies
0 likes

Solved!! How do I ensure all my songs are updated to Extreme quality when connected to wifi?

I am using the latest Android Kitkat on my Nexus 5.Here's my problem:When I download songs to play offline on my phone, my music quality for streaming is "Normal quality" and my download is "Extreme quality".When I listen to a song on Radio mode (whe...

mechwr
Casual Listener
I am using the latest Android Kitkat on my Nexus 5. Here's my problem: When I download songs to play offline on my phone, my music quality for streaming is "Normal quality" and my download is "Ex...
2014-03-19 9:34:13 AM
2014-03-19 5:10:56 PM
Joe
Community Legend
3586 Views
3 replies
0 likes

3586 Views
3 replies
0 likes

seeking cheap tablet that runs spotify well

I'm looking to get a cheap but reliable device that I can give to my daughter so she can run spotify and do pretty much nothing else. Does anyone have any recommendations for android tablets under $100 or so that do a good job at this? I see ematic m...

anewman63
Casual Listener
I'm looking to get a cheap but reliable device that I can give to my daughter so she can run spotify and do pretty much nothing else. Does anyone have any recommendations for android table...
2014-03-18 8:41:38 PM
2014-03-19 3:16:59 PM
anewman63
Casual Listener
5893 Views
4 replies
0 likes

5893 Views
4 replies
0 likes

Connection available without showing an error

Hi, I have a Sony Xperia ZR and lately Spotify does not allow me to leave my playlist in "Available Offline" and displays a message that says "sync error, unknown error - continue". I need help because I have a paid account Primium.

raul_monkey
Casual Listener
Hi, I have a Sony Xperia ZR and lately Spotify does not allow me to leave my playlist in "Available Offline" and displays a message that says "sync error, unknown error - continue". I need help becau...
2014-03-19 2:10:58 PM
2014-03-19 2:59:31 PM
Joe
Community Legend
379 Views
3 replies
0 likes

379 Views
3 replies
0 likes

Add album to playlist (Android app)

I was wondering if it's at all possible to add an album to a current playlist from within the Android app, rather than track-by-track.

hatthewmartley
Regular
I was wondering if it's at all possible to add an album to a current playlist from within the Android app, rather than track-by-track.
2013-09-19 4:20:05 PM
2014-03-19 12:06:37 PM
rsolomonjr1
Newbie
1480 Views
2 replies
2 likes

1480 Views
2 replies
2 likes

Inbox Crash - Samsung

I have a rooted Galaxy note 3. I have been running previous versions of spotify with no issues. Recently updated and now whenever i try clicking inbox the app closes. It was working fine before. i was able to install a previous version from backup an...

v33haw
Newbie
I have a rooted Galaxy note 3. I have been running previous versions of spotify with no issues. Recently updated and now whenever i try clicking inbox the app closes. It was working fine before. i wa...
2014-03-19 2:28:06 AM
2014-03-19 4:10:16 AM
Joe
Community Legend
1733 Views
1 replies
0 likes

1733 Views
1 replies
0 likes

Spotify connect no sound on my bluetooth devices( car radio, mini boombox...)

Have a question about the new connect system for android. I updated my Galaxy s4 today, and after the new control sound system, my devices which i have to pair with without wi-fi. There is no sound coming out my the device speakers. Everything works ...

disipio
Casual Listener
Have a question about the new connect system for android. I updated my Galaxy s4 today, and after the new control sound system, my devices which i have to pair with without wi-fi. There is no sound c...
2014-03-18 9:49:52 PM
2014-03-18 10:25:29 PM
user-removed
Not applicable
3408 Views
7 replies
0 likes

3408 Views
7 replies
0 likes

Samsung Tablet Issues

Hey, So I have a spotify premium account and I just downloaded the app on my samsung tablet. But when I try to play songs on my tablet, for some reason the music will begin playing on my samsung s4 cell phone. Has this happened to anybody else? If so...

ruggieroe1
Newbie
Hey, So I have a spotify premium account and I just downloaded the app on my samsung tablet. But when I try to play songs on my tablet, for some reason the music will begin playing on my s...
2014-03-18 7:24:33 PM
2014-03-18 9:44:52 PM
Joe
Community Legend
536 Views
1 replies
0 likes

536 Views
1 replies
0 likes

Spotify doesn't resume playing entire playlist

For some reason I have not seen this issue anywhere, despite searching on google and this forum. So I'll be listening to a playlist. Then I don't use Spotify for a while (couple of hours or so) and I get back into my car, Spotify will resume playing ...

unsurety
Music Fan
For some reason I have not seen this issue anywhere, despite searching on google and this forum. So I'll be listening to a playlist. Then I don't use Spotify for a while (couple of hours o...
2014-03-18 6:59:55 PM
1000 Views
0 replies
4 likes

1000 Views
0 replies
4 likes

Spotify is lagging and freezing

Hello. I'm using spotify on LG L9. It's a good phone so i don't know why my playlist are loading in 1 minute, Skipping song takes 30 seconds, also before i will listen advertisement i have to wait 10 more seconds. My net 3G so in my opinion net speed...

Denial94
Roadie
Hello. I'm using spotify on LG L9. It's a good phone so i don't know why my playlist are loading in 1 minute, Skipping song takes 30 seconds, also before i will listen advertisement i have to wait ...
2014-03-18 1:05:57 PM
2014-03-18 6:55:04 PM
user-removed
Not applicable
7234 Views
9 replies
0 likes

7234 Views
9 replies
0 likes

Solved!! external sd card

I read threads below, but cannot find the solution on using the external sd card. Should I reinstall Spotify with card mounted or just delete all data and make the first downloading with the card mounted?

jara_vyoral
Music Fan
I read threads below, but cannot find the solution on using the external sd card. Should I reinstall Spotify with card mounted or just delete all data and make the first downloading with the card mou...
2014-03-16 6:26:33 PM
2014-03-18 6:35:30 PM
jara_vyoral
Music Fan
2189 Views
22 replies
0 likes

2189 Views
22 replies
0 likes

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