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Can't open app. Icon grayed out, non-responsive

Can't open app. Icon grayed out, non-responsive

On my Amazon Fire phone the icon for Spotify inexplicably and suddenly greyed itself out. It does not respond when clicked. I uninstalled the app, cleared cache/data etc, reinstalled, and it remains in the same state.

 

I'm on Spotify Premium and running Fire OS 4.6.6.1 (4.4 KitKat). Here's a screenshot

Screenshot_2017-11-22-05-42-19.png

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Why is spotify grayed out in teh amazon alexa app?

 

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