Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello,
last week I saved my spotify offline songs on my sd card because my phone storage was to small.
Since I did this I can`t operate spotify over my bluetooth headset and over my Zenec Radio in my car.
On top of that I can`t see the tracks and the interpret now. Befor all that works.
When I now try to press next at my bluetooth headset another music player starts playing.
Do anyone have an idea? Is it the problem that i saved my songs on the sd card.
Greetings
Silas
Solved! Go to Solution.
For your information, this bug is solved in last version 4.6. I've upgraded from 3.5 to 4.6 and I don't have any issue for now (except that the app is still very slow or can't connect/find anything like the wifi or 3G is not available).
It`s a system application from huawei and i can`t uinstalling it. I can`t disabling it, too.
I don`t know... i never change something in the default settings.
I install the app "bluetooth connect and play" to make that spotify plays, if there is a bluetooth connection but it doesn`t work 😞
Are you sure you can't disable it?
On your phone go to the settings app in the app drawer then open 'Applications'. Scroll right to 'All' then find your music player. Tap on it and you should be able to tap 'Disable'.
If it's still not working usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!
[COMPLETE GUIDE] How to fix most Android issues
Thank you.
I was wrong. Of course I can disable it. I cleared all data and now the App is 0 byte big. Now I can`t disable it because I can`t select "disable" but I think that the Player is disabled. I hope it is better now. I will try it later.
Hi I have same problem with my Headset button now i can't control spotify with it. Looks like problem after last update when you look to your system you are not able set spotify as default music player. Every functions as my button and your bluetooth are working with default players.
Do you or anyone else have a solution?
Greetings
Which Version do you have now?
It`s unbeliveable. I installed an older version and the all worked fine. The spotify made an update and it still worked.
But then suddenly I wanted to hear music over my Zenec radio. The Honor 6 connected well but I had not yet started spotify. I press the button next on my Multifunction steering wheel and the Musik App started to play any ringtone. I closed the music app, open spotify and tried to operate it with the Multifunction steering wheel, but it doesn`t work. Andy now i can`t see again the ID Tags.
I don`t know whats the problem.
I went back to using version 3.5, because with version 3.6 i cant see music ID on car system or change songs using steering wheel buttons. Wont update Spotify until they fix it ... maybe v 3.7?
Phone Huawei Honor 4x
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…