Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't play Podcasts Offline. Everything else works.

Can't play Podcasts Offline. Everything else works.

Plan

Premium

Country

Germany

Device

Galaxy S20

Operating System

Android

 

Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i click on a Podcast it just loads forever. As soon as i go back Online it works. I can also go Online > Play the Podcast > Go Offline and then i can listen to that single Podcast Offline so it is not a Cache issue or some program is deleting them or whatever.


Things i've tried:

Clean Reinstall (Followed Guide from yoru FAQ)

Restarted Phone

Reset Phone to Default Settings

Uninstalled every Cleaning/Optimization Software
Offline Mode is of course enabled

Things that have worked:

Use another Account

Reply
1 Reply

Hey there @Zephyr4,

 

Thanks for the post!

 

Since listening to offline podcasts works on other accounts, you might want to log in with your account on another phone and see if it works there or not. This way you can be sure if the issue is account related or related to some phone setting.

 

Let us know how you get on with this.

 

Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts