Can't play selected album

[Tubby76]

Plan

Free

Country

UK

Device

Honor play

Operating System

Android 9

Hi

When I select an album to play via the Spotify app it plays a random song by the artist from a random album. The next song is then by the same artist but another random album.

I've tried reinstalling the app but the issue remains.

I don't have this issue when playing albums from my PC via the website.

Any ideas?

Thanks

[ov3rl0rd_]

I believe you're using the Spotify Free plan which won't let you pick music of your choice rather shuffle play all the time.

[Tubby76]

It's my understanding it shuffles tracks on the selected album when using free and this is the behaviour when playing an album via the website.

The app plays tracks from random albums by the artist.

[Susan_GP]

Hi there @Tubby76,

Thanks for reaching out to the Community!

This is expected behavior for Spotify free on mobile. It's not possible to listen to the album, but you can listen to a playlist based on the album, or add individual tracks from an album to a playlist. You can listen to an album in full with Spotify Premium.

You can check out more info about Spotify free on mobile here. 

We'll be here in case you have any questions.