Can't play the music

[megafelt1]

For some reason i can't open my playlist and or i go to the songs that i liked... 10 sec into the song the music just stops and that's for all my musics

[RodrigoPalma]

Hey @megafelt1, welcome to the Spotify Community!

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, could you let us know the exact version of Spotify and the exact version of the operating system that you're running?

We'll see what we can suggest!

[Julianobadera]

O have this problem too, i bought two new Moto M and no one cant play. Both are with current versions of spotify  and Android, conections ok, everything is ok but both devices dont play. The spotify app Works normally but only the songs are mute. I checked offline mode and its not the problem. I reset the antique devices, exclude oldest passwords. I dont know how to do.