Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Sunday
0x8EFABE4E
Newbie
52736 Views
68 replies
25 likes

52736 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27575 Views
4 replies
0 likes

27575 Views
4 replies
0 likes

Superuser Contribution Save offline playlist on SD card

When I try to save my offline playlists on my SD card i cant choose to save on an external SD card although it says so on the spotify help page

Lolo0815
Casual Listener
When I try to save my offline playlists on my SD card i cant choose to save on an external SD card although it says so on the spotify help page
2018-02-20 1:30:55 PM
2018-03-14 10:44:39 PM
xfaustx
Casual Listener
2025 Views
4 replies
0 likes

2025 Views
4 replies
0 likes

Solved!!Superuser Contribution Spotify crashing on samsung galaxy s7

I have Samsung Galaxy S7, SM-G930F (Android 6.0.1). Often when I'm changing music (shuffle) Spotify gets stuck. Music continues for a while but I can't control it and then it crashes. I've tried restarting and re-installing.

Thehillprod
Regular
I have Samsung Galaxy S7, SM-G930F (Android 6.0.1). Often when I'm changing music (shuffle) Spotify gets stuck. Music continues for a while but I can't control it and then it crashes. I've tried rest...
2016-12-06 8:54:42 PM
2018-03-14 10:30:48 PM
capt211
Newbie
12251 Views
20 replies
2 likes

12251 Views
20 replies
2 likes

Solved!! Will downloaded extreme quality songs be availble when premium cancalled?

Hey, I downloaded songs at extreme quality while premium user. I am going to cancel my premium next month. After i cancel, would the songs that were saved be still acssable as befor? Or would the app ask to download again in normal quality?

Ofirrr
Newbie
Hey, I downloaded songs at extreme quality while premium user. I am going to cancel my premium next month. After i cancel, would the songs that were saved be still acssable as befor? O...
2018-03-14 9:44:47 AM
2018-03-14 9:01:47 PM
Joe
Community Legend
576 Views
1 replies
0 likes

576 Views
1 replies
0 likes

SPOTIFY IS SLOW!!!!

I have been a paid Spotify user for a long time now but I am considering canceling my account because it has been so slow recently. Seems to take several minutes to load my playlists, takes several minutes for a song to start playing, etc. I have don...

jethrodawg
Newbie
I have been a paid Spotify user for a long time now but I am considering canceling my account because it has been so slow recently. Seems to take several minutes to load my playlists, takes several m...
2013-11-16 2:55:25 PM
2018-03-14 5:47:05 PM
Riverbank_Hank
Music Fan
20300 Views
133 replies
30 likes

20300 Views
133 replies
30 likes

Solved!! Randomly stops playing

Ok so recently my Spotify has been randomly stopping and automatically closing the app (i have full internet connection mind you). I mean yes it could just be my phone because it's just a cheap temporary one, but I've had the phone for a couple month...

JayTee0212
Regular
Ok so recently my Spotify has been randomly stopping and automatically closing the app (i have full internet connection mind you). I mean yes it could just be my phone because it's just a cheap ...
2018-03-14 10:52:16 AM
2018-03-14 5:19:06 PM
LoganHelps
Composer
8860 Views
3 replies
0 likes

8860 Views
3 replies
0 likes

Superuser Contribution Downloading doesn't start from where it stopped

I had been downloading for quite a while, connection was lost, then when recovered, downloading started from 1st song. Why?

Ophir
Newbie
I had been downloading for quite a while, connection was lost, then when recovered, downloading started from 1st song. Why?
2018-03-12 9:08:26 PM
2018-03-14 5:11:48 PM
ZullyB
Roadie
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

Superuser Contribution Can't open/play Daily Mixes on phone app

Howdy everyone,since about a week ago I've been unable to access any of my Daily Mixes on my phone, Samsung Galaxy Note 8 on Android version 7.1.1 (I can access them on my desktop app just fine.) Once I click on any of my mixes the screen says "Sorry...

6thchildren
Newbie
Howdy everyone, since about a week ago I've been unable to access any of my Daily Mixes on my phone, Samsung Galaxy Note 8 on Android version 7.1.1 (I can access them on my desktop app just fine.) O...
2018-03-12 1:43:30 PM
2018-03-14 5:09:52 PM
ZullyB
Roadie
10581 Views
1 replies
10 likes

10581 Views
1 replies
10 likes

Superuser Contribution Cant login with correct email and pass nor with facebook

Hi, I cant login on app with my correct email and password, and I even cant login with my facebook..tried reinstalling , making new account, reseting password... Always says email or password incorrect...

djoki_0907
Casual Listener
Hi, I cant login on app with my correct email and password, and I even cant login with my facebook..tried reinstalling , making new account, reseting password... Always says email or password incorre...
2018-03-14 2:12:45 AM
2018-03-14 5:02:52 PM
Melody
Spotify
650 Views
5 replies
0 likes

650 Views
5 replies
0 likes

Only plays the last few songs added

Hello all I don't use playlists. I just hit the "save" button on songs, and then let them all shuffle right in my library. Recently only the last 10 songs I've added are shuffled. Nothing else in my library (hundreds of songs) plays. I have looked th...

blacbird
Newbie
Hello all I don't use playlists. I just hit the "save" button on songs, and then let them all shuffle right in my library. Recently only the last 10 songs I've added are shuffled...
2018-03-14 3:27:00 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Disable shuffle play

How to disable "Shuffle Play" by default? I know I can toggle the option as a Premium user, but this does not change the default play aciton.

user-removed
Visitor
How to disable "Shuffle Play" by default? I know I can toggle the option as a Premium user, but this does not change the default play aciton.
2015-03-30 9:50:56 PM
2018-03-14 3:25:01 PM
Daki
Newbie
22720 Views
19 replies
12 likes
Suffle

22720 Views
19 replies
12 likes

Field issues with Spotify Kenwood app

Hi. First of all sorry for my bad english. I have a Kenwood DNX-8170DABS unit I'm using with integrated Spotify app.With the latest Android app updates, if I select a playlist or an album from unit menu, Spotify says I'm playing "spotify" on the noti...

OryZ
Gig Goer
Hi. First of all sorry for my bad english. I have a Kenwood DNX-8170DABS unit I'm using with integrated Spotify app. With the latest Android app updates, if I select a pl...
2017-10-23 10:54:32 PM
2018-03-14 2:50:26 PM
OryZ
Gig Goer
1690 Views
4 replies
0 likes

1690 Views
4 replies
0 likes

Spotfy does NOT work using WIFI

Brief description of the issue:I'm using spotify app (version: 5.9.0.774) on a Samsung Galaxy J5 with Android version 6.0.1 but it only works with the 3G/4G band connection. If I turn wifi ON, app does not receive data and does not work. Steps to rep...

guizabueno
Casual Listener
Brief description of the issue: I'm using spotify app (version: 5.9.0.774) on a Samsung Galaxy J5 with Android version 6.0.1 but it only works with the 3G/4G band connection. If I turn wifi ON, app ...
2016-08-16 8:03:05 PM
2018-03-14 11:00:39 AM
user-removed
Not applicable
575 Views
2 replies
0 likes

575 Views
2 replies
0 likes

Unavailable songs

I can play my songs only whit shuffle play. Can someone help me? I have an 5.2" android

radu_andrei07
Casual Listener
I can play my songs only whit shuffle play. Can someone help me? I have an 5.2" android
2018-03-13 4:10:08 PM
2018-03-14 10:54:29 AM
radu_andrei07
Casual Listener
362 Views
2 replies
0 likes

362 Views
2 replies
0 likes

Unable to launch discover weekly playlist with Google assistamt

Hi, With my Spotify free account and Google assistant I'm able to tell Google to listen to a given artist and it works. But I'm unable to tell it to listen to the playlist discover weekly or a daily mix playlist. I'm French so I ask it to listen to p...

harf4ng
Music Fan
Hi, With my Spotify free account and Google assistant I'm able to tell Google to listen to a given artist and it works. But I'm unable to tell it to listen to the playlist discover week...
2018-03-14 10:39:47 AM
392 Views
0 replies
1 likes

392 Views
0 replies
1 likes

Connecting with google assistant

I am using Samsung S7 and just installed Spotify.When I go to the music setting menu in Google assistant, it only lists Google play as an option.Why can't I see Spotify on the list?I have set the account of Spotify to be the same as my google account...

idanshaf
Newbie
I am using Samsung S7 and just installed Spotify. When I go to the music setting menu in Google assistant, it only lists Google play as an option. Why can't I see Spotify on the list? I have set t...
2018-03-14 9:19:06 AM
356 Views
0 replies
0 likes

356 Views
0 replies
0 likes

Login stuck?

I am trying to login with my email & password. After filling out email and password and hitting the login button, the login button's text changes to "LOGGING IN..." momentarily, after which it goes back to "LOGIN" and nothing happens, with the app re...

nenorbot
Newbie
I am trying to login with my email & password. After filling out email and password and hitting the login button, the login button's text changes to "LOGGING IN..." momentarily, aft...
2018-03-12 10:13:02 PM
2018-03-14 6:13:29 AM
Olaz
Casual Listener
989 Views
3 replies
3 likes

989 Views
3 replies
3 likes

Since latest update it doesn't work on note 8

The latest update for android which I received on March 8 will not boot up on my note 8. I have Uninstalled, reinstalled, removed the memory card, tried different accounts. Works great on my wife's S8+ but once you log in on the note 8 the screen goe...

Jgenzer
Newbie
The latest update for android which I received on March 8 will not boot up on my note 8. I have Uninstalled, reinstalled, removed the memory card, tried different accounts. Works great on...
2018-03-14 1:37:30 AM
334 Views
0 replies
3 likes

334 Views
0 replies
3 likes

Musicas travando, app crashando

Faz um bom tempo que uso o spotify e no comeco vi que era muito bom, rapido, preciso, porem agora toda hora que eu abro o app as musicas demoram eternidades para serem tocadas, quando tocam nao param, app travando e fechando quando baixa musica entao...

Geovani
Casual Listener
Faz um bom tempo que uso o spotify e no comeco vi que era muito bom, rapido, preciso, porem agora toda hora que eu abro o app as musicas demoram eternidades para serem tocadas, quando tocam nao...
2018-03-14 1:18:17 AM
1035 Views
0 replies
5 likes

1035 Views
0 replies
5 likes

Memoria interna

Ragazzi come faccio a spostare la musica sulla scheda sd? Seguendo cio che dice per android non trovo memoria

Domysp
Casual Listener
Ragazzi come faccio a spostare la musica sulla scheda sd? Seguendo cio che dice per android non trovo memoria
2018-03-13 12:21:22 AM
2018-03-13 12:30:23 AM
Domysp
Casual Listener
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

Daily Mix - no artist list on iOS

Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, loggin in and out of Spotify, and deleting the app and re-installing it. I do see the list of artists on the desktop a...

bezzo
Casual Listener
Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, loggin in and out of Spotify, and deleting the...
2018-03-13 10:41:58 PM
2018-03-13 12:21:34 AM
phan_times
Community Legend
422 Views
3 replies
0 likes

422 Views
3 replies
0 likes

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